Review Time
My new iPhone 14 Pro arrived promptly, was in great condition (considering it was refurbished), and was well packaged. The problem was when I switched it on it ran in a constant reboot cycle. A bit of research revealed that a full reset and update was needed (luckily I have an iMac to facilitate all of this), which put things right. My issue is, the phone software was clearly faulty when it left iOutlet (obvious at switch on), which a consider quite a major failing - surely it should work out of the box? Hence the mark down :(
iOutlet website is easy to use for one thing. It clearly shows what is in stock, pricing, additions, etc. I've purchased an iPad, iPhone, and this latest purchase, a MacBook Pro. The condition of their refurbished items, at least in these three instances, has been even better than advertised. The few times I've had to communicate with their customer service has been great. I am very, very happy with all purchases. And I have to say it's nice to have a computer that functions properly again for a price that doesn't break the bank of and OAP. Thanks iOutlet!
I rang Outlet for advice and to purchase a refurbished mobile phone to replace my old phone and spoke to Cory in Customer Service. Throughout our conversation Cory was patient, clear in what he said, confident and knowledgeable about the product and ultimately helped me to choose the phone and accessories that I decided to purchase!Cory, you and Outlet should be very proud of the excellent job you do!! Thank you, Cory and well done!
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