theioutlet.com

4.8
4.8 Based on 181 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.8

/
5

181 Reviews

5 Star
85%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
2%

Filtered Reviews

Filter Reviews

Review Time

Seventysven
Very good service and always informed…

Very good service and always informed on progress of my IPhone sale. I was concerned about selling online but iOutlet were exceptional at every step. Payment was supplied within hours of them confirming phone was as I had described.

5
Date of experience: Jan 16, 2026
Phil and Linda
Guaranteed Honesty

I bought two phones, an iPhone 14 Plus and an iPhone 14. The 14 was as described. However, the 14 Plus had a badly degraded battery and the package contained a note to that effect. It was sent out in error but the mistake was immediately acknowledged by iOutlet. They fitted a free new battery and refunded the express delivery charge. No hassle.

5
Date of experience: Jan 16, 2026
Victoria Hatch
Very response to messages sent.

Very response to messages sent.Honest.Kept us up to date.

5
Date of experience: Jan 15, 2026
Clare Brown
Straight forward but not always as it seems!

Although this was a quick and easy sale of my Apple Watch 5 needless to say I wasn’t paid the amount initially offered. They said my watch was heavily worn and scratched which I disagree with, but they have you then don’t they!

3
Date of experience: Jan 15, 2026
Patrick Jeffery
My go to provider for tech products

Great products & good choice of options. Service is very good. My go to supplier for tech products.

5
Date of experience: Jan 15, 2026
Catherine L
I have been using I outlet for a number…

I have been using I outlet for a number of years and will only use them for used tech, A for the quality and B the service, and if for any reason there’s a problem it gets sorted with no hassle 5 stars for me and I recommend to everyone

5
Date of experience: Jan 15, 2026
Mark
Quick easy pain free

5
Date of experience: Jan 14, 2026
George
First class product

First class product at a very competitive price. Excellent service and very quick delivery.

5
Date of experience: Jan 14, 2026
Grade A Claim Used to Deny Legitimate Refund – Very Disappointing

I purchased a Macbook Pro advertised as Grade A, trusting the company’s grading standards and positive reviews. Unfortunately, the item I received had clear cosmetic defects that do not align with reasonable Grade A expectations and were present on arrival.When I raised this immediately, the company insisted the device met their internal Grade A criteria and attempted to reclassify my return as a “change of mind”, refusing to provide a prepaid return label. This is despite the issue being a condition dispute, not buyer preference.What was most disappointing was the unwillingness to take responsibility, the time wasted going back and forth, and the attempt to shift return costs onto the customer for a product that was not supplied as described. Internal grading definitions were used to override common sense and consumer rights.I would advise potential buyers to be extremely cautious. If you receive a device that falls short of expectations, be prepared for resistance and a drawn-out dispute rather than customer-focused resolution.

1
Date of experience: Jan 12, 2026
Sharon Bailey
Great service very nice person and…

Great service very nice person and helpful used u to buy and sell in the pass so would recommend

5
Date of experience: Jan 08, 2026

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More