Review Time
I can only agree with Corina, they finally wrote a response after no tree and no refund last year, I contacted them again and you guessed it they never came back. An absolute scam of a company, that lie through their teeth. My very strong advise is to avoid at all costs. Clearly the positive reviews are not real.
Ordered tree in Oct 2023 and it was meant to be delivered 2.12.23. I like the rest of the reviewers waited in all weekend and still no tree. I got through to Dan last night at 9pm and he lied and said they had sent out emails telling everyone that the tree would not arrive yesterday. He reassured it would be delivered today. No tree today. Absolute shambles of a company. I have asked for refund today. Has anyone else got their money back.
If i could give zero stars i would, no confirmation of delivery after chasing after booking weeks in advance. Voicemail is full of the contact phone number, and when I have got whatsapp responses they are few and far between and flippent. A day after the expected date I have a stranger unexpectedly appear at my door with a short cut tree and state thats all they have (I had ordered a 5ft potted tree.) Now three days after my scheduled delivery date and still no communication of what to expect and ignoring repeated requests for a refund.
Absolutely shocking, do not use this company. Delivery a day late, took a day off work to take delivery, no show. When I called to make enquiries repeated no answer and no opportunity to leave a message as mailbox was full. Didn't get any response from my messages. When the tree turned up, it was not the 5ft nordic pine I ordered but a barely 3.5 foot joke of a tree that I could have bought from outside Costcutter, it dropped needles everywhere. I eventually got a text back from Dan offering me a partial refund, i said i just wanted to return the tree and receive the 5ft nordic, he said OK then failed to let me know when or if this might happen. In the end I couldn't stand to have to deal with him anymore...trades description and customer services are dire. More than very disappointed. Would not recommend.
Claim your business profile now and gain access to all features and respond to customer reviews.
searchandfilter.com
humanizeai.pro
bookbeam.io
lovingsquad.com
southenddogtraining.co.uk
macro-optics.com
thegymgroup.com
computerkeys.xyz
bitplay.ag
uprightbites.com
