thenordmann.co.uk

2.5
2.5 Based on 89 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.5

/
5

89 Reviews

5 Star
33%
4 Star
2%
3 Star
2%
2 Star
1%
1 Star
62%

Filtered Reviews

Filter Reviews

Review Time

Maxine Johnson
On a verge of scam

Stated they attempted delivery, but there is no evidence of that on CCTV. Tracking does not provide any redelivery options, phone is being left out without being picked up, voicemail is full, no reply to emails or text messages. So same story as most of the people here. I am glad I paid with PayPal so I could file dispute and get my money back.

1
Date of experience: Dec 20, 2023
Arnold P.
Excellent service

Excellent service, great tree and wreath. The garland was out of this world!

5
Date of experience: Dec 20, 2023
Becki B.
I never got my tree or refund despite…

I never got my tree or refund despite countless messages and calls to the company. In the end my bank returned the money to me. My son was in tears and I had to spend more money on a tree from the local greengrocer.

1
Date of experience: Dec 17, 2023
Davina T.
I ordered my tree well in advance and…

I ordered my tree well in advance and very happy with the local delivery and service.Good quality tree and wreaths

5
Date of experience: Dec 16, 2023
Sorrel Morgan
TERRIBLE

Terrible rip off company, ordered Christmas tree over 3 weeks early and tried to deliver without stand as clearly advertised . Refused the tree delivery as Not what was ordered. No answer from telephone goes to mailbox and says full, do not reply to email so left with no tree for Christmas. Totally unacceptable scammers DO NOT order from them.

1
Date of experience: Dec 15, 2023
vervex1134
Amazing quality tree’s

I have ordered from this company for two year now, 2022 was amazing quality, good service and delivery was on time. Unfortunately 2023 was a slight delay in receiving my order on time however they kept me up to date and was honest with me that they were experiencing some delays. My tree arrived 4 days late but the quality was amazing again and the service was great.

4
Date of experience: Dec 15, 2023
Jonah Foster
Complete Scam!

Do not give this company your order or Money. Its a complete scam. No tree turned up, no response to emails and calls!! Basically theft!!!!

1
Date of experience: Dec 12, 2023
Noella
Save yourself the grief of dealing with this rabble.

Ordered a Tree for delivery 8th December - got the txt confirming delivery window then nothing. Phone number on delivery site doesn't answer and his mailbox is full (i wonder why..). Txted the guy , he kept promising delivery. The 4th attempt to have it delivered failed so asked for a refund. I wonder how long that will take Dan?? What a serious waste of time this lot are. You pay your money in good faith and they really couldn't give a damn.. Will never be back. Update: promised refund never materialized , so had to persue a refund via PayPal - which was ultimately successful. Went to Pine and Needles who delivered 2 days later without any issues..

1
Date of experience: Dec 12, 2023
Niles Cooper
Rip off artists

Charlatans. They took the payment of £68, didn't deliver the tree, left me waiting all day for nothing, then tried to tell me my 'door number wasn't available' despite it clearly marked on their invoice and then refused to pick up calls or emails. Complete rip off artists.

1
Date of experience: Dec 12, 2023
Annabeth
Thank you for the on time delivery and…

Thank you for the on time delivery and great quality tree as requested.

5
Date of experience: Dec 12, 2023

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More