Review Time
From the minute we got out of the limousine until the moment we got into the taxi to leave the whole experience was exceptional. Customer service was on another level as the staff knew our names and why were here which included a complimentary bottle of champagne 🍾 in our room upon arrival but the pinnacle of the whole experience was meeting the Head Chef ,Spencer Metzger as it was a special(secret)request from me for my wife to meet hilm as she's a huge fan of his and he was absolutely brilliant with us both and super nice with it, not any hint of arrogance, very engaged and patient, couldn't have asked for any more. He also sent a glass of champagne each as well as canapés at the evening meal which was totally unexpected. I would thoroughly recommend the Ritz London to anyone wanting a once in a lifetime experience. Fantastic. We will definitely be returning.
Came for afternoon tea for my birthday and could not have been more pleased. Pristine surroundings, THE most attentive service. Food was beautiful which just kept on coming. Champagne and tea were high quality. Nothing was too much trouble. I was even presented with a birthday cake. Absolutely beautiful experience!
Me and my husband came to the Ritz for afternoon tea and the experience was absolutely sensational. The staff treat you as if you have been staying there for years and they know exactly how you’re feeling. What made the experience even more amazing was that they sat us both side by side which is a strange seating arrangement for two but allows you to just take in the surroundings of the palm court! I loved how despite the afternoon tea being as pricey as it is, you have replenish-able sandwiches which came to haunt us when we realised the waiters come round later on with an off of extra cake and slices. What set this apart from other afternoon teas is that you can actually take home what you don’t eat and in true Ritz style the packaging is completely over the top but is stunning. The whole experience came to around £200 but was 1000% worth it. The ONLY let downs were the picture taking of the waiters and the door boy who was fluttering when we were handing over our bags to be stored.
All the women in the family love this place.From Grandma to my beautiful grown nieces. Everything British and always a great service with fantastic staff. My nephew asked me to mention they love when the ladies all go, as they got to go to Hamlins whilst the women enjoyed their afternoon tea.
Interestingly, I recently found my afternoon tea menu from 1986! Afternoon tea was £8.50 per person. With inflation this would be equivalent to £32 per person today. Currently, the Ritz is charging approx £100 per person. With so many other interesting options open in London these days who would want to experience the rip off Ritz!
Christmas Afternoon Tea was disappointing. Given a 1.5 hr time slot, though in a decadent room this was unfortunately below ground level , no windows and lacked fresh air . Though the food was the usual afternoon tea , no top ups were offered for both the food and in particular, the tea and the tap water. For the cost and that it was The Ritz, I would have expected for our tea to have been poured for us at least ! No offer of more tea, hot water or tap water to drink in 1.5 hours. Towards the end of the time slot , we felt very rushed into finishing and leaving. This experience felt no different or indeed special than any other afternoon tea I have attended in much less expensive and less high class establishments 🥹
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The best 5 star hotel experience in Piccadilly with stunning rooms and suites, afternoon tea, Michelin-starred dining and private dining at The Ritz.
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