thesolesupplier.co.uk

4.4
4.4 Based on 161 reviews

The Sole Supplier was founded in 2013, with the aim to provide accurate trainer news and release information for the UK and European market. Our community of partners (brands and enthusiasts) provide us with new and exclusive content daily alongside our d...

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Average Rating

4.4

/
5

161 Reviews

5 Star
83%
4 Star
2%
3 Star
2%
2 Star
1%
1 Star
12%

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Review Time

Lillie Baker
AMAZING

Super smooth and quick process. The customers service is super professional and responsive, I can't recommend The Sole Supplier enough. Big trainers addict, I will definitely order again.

5
Date of experience: Feb 11, 2025
Effie Howard
Can't fault the service.

Can't fault the service.Bought from a seller through Sole Supplier and trainers arrived very promptly. Tracking was simple.

5
Date of experience: Feb 06, 2025
Rodney Wright
I recently opened an investigation and…

I recently opened an investigation and claim with the courier UPS over a missing pair of sneakers. Emily was very helpful in contacting her UPS specialist and I received a full insurance payout soon after. I’m very grateful for her service and look forward to purchasing from the Sole Market again.

5
Date of experience: Feb 05, 2025
10/10 Customer service

Recently had an issue with a pair of shoes I had sent go missing from the parcel locker, Emily was quick to reply and very helpful in assisting me. With it being an abnormal case I was very unsure on how it would be solved but she definitely was there to fight my corner.I cannot fault the customer service at all and they were much more helpful than other marketplaces I have used in the past.Strongly recommend.

5
Date of experience: Jan 27, 2025
Bryan Carter
Was extremely helpful when I had an…

Was extremely helpful when I had an issue with the app and explained what went wrong whilst helping me .

5
Date of experience: Jan 20, 2025
Leo
Good service and price

Great app, loads of links to get pretty much any trainers. Good secure and quick service when buying in general but particularly resellers too

5
Date of experience: Jan 16, 2025
Perry C.
BEST PLATFORM TO BUY & SELL SHOES!

The Sole Supplier is comfortably in my opinion the best platform to use when buying and selling in demand shoes. Customer service is 10/10 (shout out Emily!) Highly recommend TSS!

5
Date of experience: Jan 14, 2025
IA35
Straight forward transaction

Straight forward transaction. Really pleased with the process and speed of delivery. Definitely will use this platform again!

5
Date of experience: Jan 13, 2025
Archibald
Very quick and responsive in sorting…

Very quick and responsive in sorting out issue/refund with non-received item.

5
Date of experience: Jan 10, 2025
Anthony M.
Very dismissive and disappointing…

Very dismissive and disappointing return policy. I shouldn’t have to sign up as a seller myself and flog the product in order to get a “return”. Unless this problem can be resolved I won’t be returning as a customer.

1
Date of experience: Jan 02, 2025

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Business Details

  • The Sole Supplier was founded in 2013, with the aim to provide accurate trainer news and release information for the UK and European market. Our community of partners (brands and enthusiasts) provide us with new and exclusive content daily alongside our dedicated in-house team of experts.

    Curation and selection are key processes for The Sole Supplier. Each item on site is handpicked with insight into legacy, fashion trends, audience and heritage considerations. Through working with over 50 different retailers online, we provide up to date release information on the most coveted footwear from across the continent. The release dates section has become a pivotal destination for the sneaker and streetwear community, especially those looking to stay up to date with trends.See more

  • email info@thesolesuppplier.co.uk
  • language https://thesolesupplier.co.uk

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