thesportsedit.com

4.3
4.3 Based on 201 reviews

At The Sports Edit, we want to inspire your movement. As part of the Marks & Spencer family, we bring you a trusted, curated selection of the world’s most exciting activewear brands. From global names like Nike, Adidas and On, to emerging brands like Swea...

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Average Rating

4.3

/
5

201 Reviews

5 Star
77%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
12%

Filtered Reviews

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Review Time

Alison Thomas
Swift responce

I can only speak personally that when I complained about walking shoes that weren’t waterproof as advertised, I contacted SE who swiftly sent me the return and refund details.I would buy from SE again.

4
Date of experience: Mar 13, 2026
Emma
Super helpful response from Waqar

Super helpful response from Waqar - great customer service! Really appreciated the help and speedy resolution to my issue. Thank you so much!

5
Date of experience: Mar 12, 2026
Nick
Great customer service my order wasn’t…

Great customer service my order wasn’t delivered due to Evris mistake and Waqar resolved it in no time

5
Date of experience: Mar 11, 2026
Miss Janice Newton
Excellent Service

I ordered some trainers and autofill populated the incorrect address, which I hadn't noticed. I contacted thesportsedit and Waqar sorted my issue immediately. He was really helpful and I couldn't commend him more. I'd definitely recommend

5
Date of experience: Mar 11, 2026
Miss Sandra Morrison
I have had an issue with a delivery

I have had an issue with a delivery. I emailed the customer service centre immediately. Within 15 mins Waqar had replied, then arranged a replacement. He then emailed me next day to confirm my replacement had been issued and was about to be dispatched. Outstanding service would definitely use them again.

5
Date of experience: Mar 11, 2026
Helen Green
Jasmine was amazing at helping to…

Jasmine was amazing at helping to resolve my query speedily and efficiently. In an age where everyone we deal with is AI, it’s nice to get an actual person to help. Such a refreshing change 😊Thanks Jasmine Helen

5
Date of experience: Mar 11, 2026
darren
Ordered a sizable order no response from emails

Ordered a sizable order, received a strange email request from them, replied and then no order sent after 6 days, no refund and no one answers emails, even tried Facebook and instagram messages that are just ignored. Just want the order or a refund so I can shop with a company that wants to supply goods. And they replied nearly 3 weeks later what terms and conditions? Joke company avoid

1
Date of experience: Mar 11, 2026
Denzil
Order lost by evei but refusal to give…

Order lost by evri but refusal to give replacement when courier has lost parcel and then accuse of wrongful order its two shoes and socks please be aware as they're not willing to replace you if items are lost bubthe courier they have chosen.

1
Date of experience: Mar 10, 2026
Lisa Webster
Excellent customer service

Had an issue with Evri delivery (fault of Evri delivery driver). I emailed The Sports Edit and was responded to within 24 hours with several options of how to resolve this issue. Waqar dealt with my concern and it was resolved in a matter of days. Very professional, efficient and effective customer service.

5
Date of experience: Mar 09, 2026
Customer
Customer service was excellent

Customer service was excellent. The trainer did not fit,but the return and refund was excellent.

4
Date of experience: Mar 06, 2026

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Business Details

  • At The Sports Edit, we want to inspire your movement. As part of the Marks & Spencer family, we bring you a trusted, curated selection of the world’s most exciting activewear brands. From global names like Nike, Adidas and On, to emerging brands like Sweaty Betty and Varley, we’ve got you covered for any activity.
    Shop with confidence, knowing you’re backed by M&S’s legacy of trust, style and value.
    *Enjoy FREE shipping on UK orders over £70, FREE UK returns/exchanges, and 10% off your first order.*See more

  • email support@thesportsedit.com
  • language https://thesportsedit.com

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