ticketmaster.co.nz

4.2
4.2 Based on 1.6K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.6K Reviews

5 Star
68%
4 Star
12%
3 Star
7%
2 Star
4%
1 Star
10%

Filtered Reviews

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Review Time

AquWaZe
Ticket refund

So blown away with the great service. Thank you so much for the refund. I'm gutted I can't attend because of Covid so this goes a long way towards making the situation a little better.

5
Date of experience: Jun 23, 2022
Hayley Kelly
Very grateful to Ticketmaster

Very grateful to Jeana for her understanding and follow-up when I booked opera tickets for the wrong night having already booked flights and accommodation for the right night! I have learnt another lesson. Check and re-check. Still learning at 88yrs old (almost). Thank you, Ticketmaster for the opportunity to get this sorted and for your efficient service.

5
Date of experience: Jun 22, 2022
Brilliana M.
Awesome experience

Awesome experience when we could no longer attend a concert due to being COVID positive. Thank you for refunding our tickets.

5
Date of experience: Jun 16, 2022
Lowbob27
Great support

Great support, i've never had any issues with Ticketmaster before, but this time when I made a silly mistake they were able to help almost immediately

5
Date of experience: Jun 14, 2022
Pierre
Great service by Tara

Covid spoiled our plans but Tara responded quickly arranged a refund for us. Thank you

5
Date of experience: Jun 10, 2022
clara310
Damn Covid

Damn Covid - spoiling our plans - the Service rep 'Lani' was very helpful and quickly sorted out our issues.thanks

5
Date of experience: Jun 09, 2022
Kira Sanders
Ticketmaster's customer service was…

Ticketmaster's customer service was polite yet very clear and concise when giving instructions-exactly what one wants from such an interaction

5
Date of experience: Jun 03, 2022
Kimble K.
Tara's awesome customer service

Appreciate Tara's help in sorting out my refund when I accidentally bought a wrong ticket. Made me trust Ticketmaster more. Cheers team!

5
Date of experience: May 27, 2022
Randy
Quick Processing and Friendly Service

My refund was processed within 6 days. I was updated when it was processed and advised of how long it would take to appear on my statement. Applying for the refund was easy and the website had clear instructions.

5
Date of experience: May 18, 2022
Coral Hughes
Good service

I found the method of obtaining a refund confusing, it must be even more difficult for someone without computer knowledge. After saying that the service was good and my refund handled efficiently, thank you

5
Date of experience: May 17, 2022

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