Name: ticketmaster.co.nz
Telephone: 000000000
Rating: 4.2

Dimity Reed Guest

Fantastic service from Lini

Fantastic service from Lini. Prompt and efficient. She dealt with my situation very professionally. Thank you Lini for your excellent service.

Date of experience: Feb 28, 2022

Russi Parker Guest

4 years ago

Great service from Lini

I had great service from Lini in processing a refund for a cancelled show, very prompt and no fuss.Thanks 😊

Date of experience: Feb 27, 2022

Elton T. Guest

4 years ago

Efficient and friendly service

Efficient and friendly service, 10/10

Date of experience: Feb 24, 2022

KT45 Guest

4 years ago

Ticketmaster wouldn't refund tickets and wouldn't give a valid reason!

We purchased tickets for Synthony 2021, the date was then changed to 2022 and we were no longer able to attend and requested a refund, this was declined.Ticketmaster advised we were notified on the 11th November 2021 of the possible date change, which is ridiculous as we purchased the tickets on the 26th and 30th of November.They then tried to say we were notified during the online purchase of the tickets, which is also a lie so we requested proof, they wouldn't respond to our emails after that.Eventually the date of the event has been changed again and again we requested a refund, and this time they approved the refund.They should have just refunded our money in the first place rather than make up excuses and make us go through all the stress of trying to get our money refunded over the following months.Poor service, unacceptable!!!

Date of experience: Feb 23, 2022

Increase Guest

4 years ago

I needed to refund our tickets moved…

I needed to refund our tickets moved due to covid. The help we received was super prompt and gracious. Sincerely appreciated .

Date of experience: Feb 23, 2022

Dennis Foster Guest

4 years ago

London Grammar was postponed and…

London Grammar was postponed and unfortunately we could not make the new event. The refund process was simple and we had our money back in 3 days. Great work!

Date of experience: Feb 22, 2022

Sophie Johnson Guest

4 years ago

Great communication

So happy with the speed and clarity of communications during a recent interaction via email with Lini.

Date of experience: Feb 20, 2022

LB Guest

4 years ago

Outstanding Service

Fast, professional response that delivered a positive outcome........thank you.

Date of experience: Feb 20, 2022

Francine Fisher Guest

4 years ago

Refund

I am still waiting for my refund made in mid of December. The concert was Faith No More. More than 50 working days.

Date of experience: Feb 19, 2022

Rodger S. Guest

4 years ago

Excellent service

Very impressed and happy that getting a refund was responded to so quickly. I love concerts but wasn't prepared to wait for a rescheduled time for The Kings of Leon