ticketmaster.co.nz

4.2
4.2 Based on 1.6K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.6K Reviews

5 Star
68%
4 Star
12%
3 Star
7%
2 Star
4%
1 Star
10%

Filtered Reviews

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Review Time

Thanks

Thanks, Deane, for a smooth and efficient refund process for a rescheduled event we are unable to attend.

5
Date of experience: Dec 04, 2021
Annette W.
Thank you!

It has been disappointing to cancel something I’ve looked forward to for some months but your prompt, positive response helped lift my spirits.Thought a refund would be difficult, perhaps not even possible, so am grateful and thank Ticketmaster, and Deane, for the kind email and immediate refund.I will encourage friends to confidently use Ticketmaster.

5
Date of experience: Dec 03, 2021
Rudy
Five stars

Prompt, efficient and trouble free service. Thanks so much. It was a blow to not be able to attend the event I had registered for and not having to jump through hours worth of hoops to have the price of my tickets refunded, was very much appreciated. I would definitely recommend Ticketmaster NZ to anyone.

5
Date of experience: Dec 02, 2021
Myrtle Johnson
Thank you

Thank you for refunding me my money. It is a very sad situation that people are excluded from events due to their health condition. Getting a refund without having to follow up has helped relieve some of the trauma of this exclusion. wishing you a beautiful day. Niki

3
Date of experience: Dec 02, 2021
Emily Johnson
Thanks for getting back to me quickly…

Thanks for getting back to me quickly and making the process easy Nic!

5
Date of experience: Dec 02, 2021
Precious
Thank you Nic for responding so quickly…

Thank you Nic for responding so quickly to my request for a refund. That was so fast. Thank you for the awesome customer service.

5
Date of experience: Nov 30, 2021
Jake Walker
Thank you Lini

Thank you Lini, such amazing customer service. You contacted me straight away and I have already received my refund, and to think that I originally thought that I would be waiting for several weeks. Very impressed, thank you

5
Date of experience: Nov 29, 2021
Gwyneth W.
Thank you Lani for getting in touch…

Thank you Lani for getting in touch with me so quickly after putting my request through and excellent customer service.

5
Date of experience: Nov 19, 2021
Cathy A.
Excellent customer service

Thank you to Nic for responding to and processing my refund request so promptly. Excellent customer service!

5
Date of experience: Nov 18, 2021
Colman
Brilliant - Fast response/turnaround

Thanks to Nic Mowday, for fast response to my refund request last night. Appreciate your help in the current situation - despite my late request.

5
Date of experience: Nov 18, 2021

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