ticketmaster.co.nz

4.2
4.2 Based on 1.6K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.6K Reviews

5 Star
68%
4 Star
12%
3 Star
7%
2 Star
4%
1 Star
10%

Filtered Reviews

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Review Time

Colman Carter
Thankyou so much for our hassle free…

Thankyou so much for our hassle free emails to do with our refund, gutted for no concert this year, thanx again

5
Date of experience: Feb 17, 2022
Fast reply and processing of refund

Fast reply and processing of refund. Thanks Josephine team :)

5
Date of experience: Feb 17, 2022
Spring Parker
Excellent service

Excellent service - prompt, clear explanations, and a good outcome achieved.

5
Date of experience: Jan 06, 2022
Janie Scott
Request a partial refund through online…

Request a partial refund through online service, Lani responded and actioned within 30mins. 5 Star service experience. Thanks.

5
Date of experience: Jan 06, 2022
Rudy S.
The refund process is so bad.

The refund process is so bad... It took months to get refunded. For the cancelled Russian Rapsody event the refund had not appeared in my account for months and I had to contact them. I guess until you contact them they may not refund it...

1
Date of experience: Jan 06, 2022
Natalie Fisher
Patti Smith Refund

I contacted customer service to check on my refund as the card I purchased it on had expired. Sharlene responded in under 24 hours and my card was refunded in 30 minutes. Top drawer customer service. Thanks Sharlene!

5
Date of experience: Jan 06, 2022
Percy Brown
Great service

Great service, very prompt even on a public holiday. Thanks

5
Date of experience: Jan 03, 2022
Jessie Patterson
Great customer service

Hard to navigate contact us section for help with ticketing but when I found the form, the response was very efficient. Thanks Lani!

4
Date of experience: Dec 28, 2021
Toby S.
Quick and helpful response

Thank you for the quick and helpful response, even though it was the couple of days before Christmas.

5
Date of experience: Dec 23, 2021
Minna Patterson
Responsive

Responsive, request processed overnight!

5
Date of experience: Dec 14, 2021

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