Name: ticketmaster.co.nz
Telephone: 000000000
Rating: 4.2

Arthur Long Guest

Sad that we had to cancel and miss the show.

Sad that we had to cancel and miss the show.We persevered through 2 or 3 re-schedules but couldn't make the last one.Refund processed immediately.Thank you for great service.

Date of experience: Apr 08, 2022

Monty Clark Guest

3 years ago

Finally refund, relief

Hello, through no fault of anybody I understand that during Covid a lot of issues take time, but quite distressing when results get right to the point of cutoff (8th April) for refunds, the day I finally received an email and thought I was going to not get anything back as well as miss the show. Phew!!! relieved now I have to wait 3-5 days to see if refund has been returned to Credit Card.Very stressful times for everyone with what has been happening and lots of people suffering fatigue.Thank you so much for getting back to meCheers Terry

Date of experience: Apr 08, 2022

Julie Foster Guest

3 years ago

Great service

Great service. very pleased.

Date of experience: Apr 08, 2022

Sol Barnes Guest

3 years ago

Poor service from a virtual monopoly

Ticketmaster uses the fact that they have a virtual monopoly as an opportunity to provide extremely poor customer service.I have had several events cancelled due to COVID and, despite the emails advising that a refund would be automatically issued, I have had to chase them up every time, and every time it took much longer than the 3-5 days they advise.