ticketmaster.co.nz

4.2
4.2 Based on 1.6K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.6K Reviews

5 Star
68%
4 Star
12%
3 Star
7%
2 Star
4%
1 Star
10%

Filtered Reviews

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Review Time

Lindsay Powell
Pleased to get a refund on getting the…

Pleased to get a refund on getting the wrong venue booked. Not all my fault I believe. Good to get a prompt and understanding which was nice.

5
Date of experience: Nov 18, 2020
Averil Smith
Online and office purchases

Purchased tickets both at the office, they issues with computer but we’re very pleasant and happy with service. Online I wanted to change a seat and although not normally done, having a group of tickets I was happy they swapped a seat for me. Thank you the group is very grateful.

4
Date of experience: Nov 17, 2020
Quick and easy fix

Great! Prompt reply to requesting a refund for a show I accidently booked twice when the platform timed out. The team then organised a refund for me quickly and easily. Really appreciate it. Thank you.

5
Date of experience: Nov 14, 2020
Gamig_MeLoN
Stacey was extremely prompt and…

Stacey was extremely prompt and professional. Great customer service experience!

5
Date of experience: Nov 12, 2020
Candy P.
Fabulous customer services

Fabulous customer services, super helpful and polite with fast responses. I was very pleased with my experience.

5
Date of experience: Nov 12, 2020
Great service

I had great, prompt, no fuss customer service from Khrysstopha. There had been a mistake with a double purchase of tickets on line. It was prompty refunded without any hassle associated with achieving this.

5
Date of experience: Nov 11, 2020
Nevaeh Barnes
Prompt and satisfactory response to my…

Prompt and satisfactory response to my request and great to be able to connect with a person to deal with. I will use Ticketmaster again. Thank you

5
Date of experience: Nov 11, 2020
Leon Patterson
Excellent outcome to my request for…

Excellent outcome to my request for ticket refunds - Krystoppha was extremely helpful

5
Date of experience: Nov 10, 2020
Leonora Brown
Contacted Ticketmaster when my tickets…

Contacted Ticketmaster when my tickets had been cancelled but no refund received, within 48 hours was sorted and refund back on my credit card. Great customer service with this issue. Thanks guys.

5
Date of experience: Nov 09, 2020
Camila Erickson
Incredible stuff

5
Date of experience: Nov 05, 2020

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