Name: ticketmaster.co.nz
Telephone: 000000000
Rating: 4.2

Macy Guest

5 years ago

We couldnt find the event

We couldnt find the event. I'd say it was cancelled. Please refund.

Date of experience: Oct 04, 2020

Cordelia Anderson Guest

5 years ago

VERY DISSAPOINTED IN TICKETMASTER

The actual show was amazing and we enjoyed it immensely sorry the same couldn't be said for Ticketmaster booking system.When I booked i booked for 8pm showing which it told me i had and to wait while it reserved and held my tickets and then went to payment but did not tell me that it had allocated 10.30pm tickets until after I had paid by then I wasn't able to change them. Ridiculous time as the four of who went were senior citizens and not a good time for us to be going to a show.Then on the day of the show got a txt in the afternoon to say that the time had been pushed back even further to 11pm ...... just absolutely ridiculous!!!!!!! by the time it finished and we got back to our hotel it was nearly 1pm.SO NO I AM FAR FROM IMPRESSED WITH TICKETMASTER AND WILL MOST LIKELY AVOID EVER USING THEM AGAIN.THERE WERE SEVERAL PEOPLE COMPLAINING ABOUT THE SAME THING ON THE NIGHT OF THE SHOW. FRIDAY 3RD OCTPBER VANGOGH DIGITAL EXPERIENCE.

Date of experience: Oct 04, 2020

YS Guest

5 years ago

Got a message asking how AKL 20 went…

Got a message asking how AKL 20 went and did we enjoy it. Actually asked for a refund Monday last week as we couldn't make the rescheduled date.and still haven't heard anything.

Date of experience: Oct 03, 2020

Carolyn Guest

5 years ago

Very professional

Easy to book online and use phone to scan tickets for entry. I have also had experiences where due to Covid, events were cancelled or postponed. The refund or rescheduling process was easy and seamless.

Date of experience: Oct 03, 2020

Ambrose Anderson Guest

5 years ago

Very quick response and refund

Very quick response and refund. Thank you

Date of experience: Oct 02, 2020

Yohann0519039 Guest

5 years ago

Feedback to Ticketmaster

I received a reminder email the day after the eventThere are too many promotional emails trying to get me to other events. I'm considering unsubscribing because of it.There are too many clicks to get to the barcode, and the site struggled to download.

Date of experience: Oct 01, 2020

sikula31 Guest

5 years ago

Ticket purchase was easy

Ticket purchase was easy, But, through Covid-19, which is an issue for everyone the freezing of the tickets when i needed 43 was a scary couple of weeks, until they opened up again and i had the waitlist email to purchase tickets again. This is the New New. I get that. Kurtis on the phone, was very helpful and i do appreciate their calm manner when i ring with my silly questions. Thank you , I will keep purchasing with the hope that we are still going to be able to go to events when booked.

Date of experience: Oct 01, 2020

Florin Marin Guest

5 years ago

Excellent Service.

Quick, efficient and accurate service - couldn't ask for more.

Date of experience: Oct 01, 2020

Petunia Patterson Guest

5 years ago

Great

Great, efficient and easy to use

Date of experience: Sep 30, 2020

Veronica P. Guest

5 years ago

Perseverance Pays: Phone App Perfect

Difficult circumstances with lockdown levels being reviewed etc, and it was confusing to read that there were limited tickets available, only to click through to buy some only to be told there were no tickets. Fortunately we persevered over a couple of days! Holding tickets in phone app was easy, convenient and secure.