ticketmaster.co.nz

4.2
4.2 Based on 1.6K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.6K Reviews

5 Star
68%
4 Star
12%
3 Star
7%
2 Star
4%
1 Star
10%

Filtered Reviews

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Review Time

Lisa W.
Great customer service and experience

Great customer service and experience. Really supportive, clear and understanding of my dilemma and made switching the dates of my booking easy and seamless. Thank you. Highly recommended.

5
Date of experience: Feb 13, 2021
_SM00TH_A1MB0T_10
Stacey at Ticketmaster was empathetic…

Stacey at Ticketmaster was empathetic and understanding of my situation, thanks so much for arranging a refund of my tickets so quickly!!

5
Date of experience: Feb 11, 2021
Tanner J.
Sad that Marcus King was cancelled (dam…

Sad that Marcus King was cancelled (dam Covid) Refund for tickets was straight forward with easy to follow steps. Cheers Stacey

5
Date of experience: Feb 10, 2021
Dwayne B.
Awesome Stacey

Awesome Stacey, thanks so much. Really, really quick action on my refund for Jon Stevens. Very impressed. I was expecting a lengthy wait.

5
Date of experience: Feb 09, 2021
NB37
Awesome communication and prompt…

Awesome communication and prompt service to process my request for refund...thanks Stacey.

5
Date of experience: Feb 08, 2021
NicolasPL64
I found this booking process to be…a little confusing

I found this booking process to be quite confusing and made a mistake which Josephine very quickly remedied. Exceptional customer service Josephine, thankyou

4
Date of experience: Feb 08, 2021
Martina Bell
Super service

Super service. Quick and friendly.

5
Date of experience: Feb 05, 2021
Thanks!

Got sorted out very quickly, with courteous comms. Thanks Josephine!

5
Date of experience: Feb 02, 2021
Great service

Great service, booked wrong time on tickets. They fixed the problem very fast

5
Date of experience: Jan 25, 2021
Ingrid Carter
I recently had assistance from Josephine

I recently had assistance from Josephine to change the date of my tickets for the Van Gogh exhibition due to ill health. The service provided was quick, professional and very helpful. Thanks Josephine!

5
Date of experience: Jan 16, 2021

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