Name: ticketmaster.co.nz
Telephone: 000000000
Rating: 4.2

Janette Ravens Guest

Bought a good ticket, was issued much inferior seat

Two Months prior to an event I purchased a good ticket. On purchase my seat selection was cancelled by Ticketmaster and substituted for a much inferior seat. I have spent the better part of a month trying to straighten this out to no avail. Even providing evidence of their switching my seat, (captured in screenshots) has elicited no response. This is the worst ticket purchasing experience I have ever had. I was even lied to by staff who could clearly see the substitution, and we're telling me it was completely my error.

Date of experience: Oct 18, 2025

Jenn George Guest

4 months ago

Highly recommend easy to book here

So easy to book here, always great experience, booked 4 times already family events and sports.......

Date of experience: Oct 17, 2025

Kararaina aka Carol Beckett Guest

4 months ago

I fell ill and couldn't go

I fell ill and couldn't go. Waiting on refund from organisers. Have email accepting refund return for me. Carol Beckett

Date of experience: Oct 17, 2025

Victoria Guest

4 months ago

Excellent customer service

Excellent customer service. They went above and beyond to cater us to the accessible area.

Date of experience: Oct 11, 2025

Garry Clapp Guest

4 months ago

Garry

Had trouble with my online ticket retrieval, but box office on the night retrieved and printed ticket for me. I thought that was a great service.

Date of experience: Oct 11, 2025

Karen Stark Guest

4 months ago

Great performance by the dancers and…

Great performance by the dancers and excellent interpretation of the story.

Date of experience: Oct 11, 2025

Mike Powell Guest

4 months ago

Excellent performance.

Excellent performance.Shame about noisy music outside theatre that could be heard in the theatre .Also why were there no programs for sale

Date of experience: Oct 11, 2025

Jenni Guest

4 months ago

Frustration!Whilst I could view my tickets at home

Whilst I could view my tickets at home, I COULDN’T open them at the Civic. I object having to remember a password to access something I have paid for!Every change Ticketmaster makes it more difficult to use.

Date of experience: Oct 11, 2025

DM Guest

4 months ago

Everything went smoothly

Date of experience: Oct 11, 2025

Greg Eder Guest

5 months ago

Make sure you use the APP!

Was an absolutely fantastic show and totally worth seeing.It's important that its very clear you MUST have your tickets loaded on either the TicketMaster App or in your Apple Wallet. Once this is understood (& done) the system works well.