Review Time
Tickets to Dave Dobyn, Wellington:The Ticketmaster App shut down 3 days before the concert. Despite ongoing efforts Ticketmaster were unable to help me access the Ticketmaster App. So the only way to get my tickets was via the reminder email. Your App is not fit for purpose & needs sorting out. A very frustrating experience especially as flights & a weekend out of town were involved. So disappointing.
The service at Spark Arena was outstanding. The kiosk near door 22 ran out of popcorn during intermission and we were asked to wait on the side. Within the 5 minutes it took to get some stock we were checked on by an amazing lady who assured us we weren't forgotten. Once the popcorn arrived she served us with a smile all while managing the kiosk and the very long line of people waiting. We felt very special. Thank you.
I had taken the option of mobile tickets, save paper. Got to the venue & the Ticketmaster App wouldn't open. Lots of other people had the same problem. Staff at the box office were great & had us sorted with paper tickets in no time. So great on staff at the venue but crap on technology
Went to Cirque du Soleil. Was very disappointed and appalled by the lack of service when purchasing my ticket. Was completely ripped off. Bought my ticket at full price only for there to be a random sale on a couple days later FOR ANY SEAT. Had to sit next to people knowing that they bought a cheaper seat for the exact same view. Ticketmaster, Corteo and TEG Group should be ashamed of themselves. They don't want to admit that they completely ripped people off and made people really angry. Just in it for the money!
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