ticketmaster.co.nz

4.2
4.2 Based on 1.6K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.6K Reviews

5 Star
68%
4 Star
12%
3 Star
7%
2 Star
4%
1 Star
10%

Filtered Reviews

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Review Time

Lucinda Scott
Jhandie was extremely responsive with…

Jhandie was extremely responsive with the ticketing problem I had. They managed to resolve the issue quickly and efficiently and for that I’m very grateful

5
Date of experience: Dec 02, 2023
Skyrigaya34
Jessica was so professional and tackled…

Jessica was so professional and tackled my request promptly. Thank you

5
Date of experience: Nov 30, 2023
Maria Costa
Great thank you

5
Date of experience: Nov 30, 2023
Wendy Clark
Great platform to purchase tickets for…

Great platform to purchase tickets for events! I will rate 5 stars for their customer service! Jhandie from the support team is very professional and great at what he/she does!

5
Date of experience: Nov 30, 2023
Aaron Vargas
very fast response.

5
Date of experience: Nov 27, 2023
Wesley
Amazing service

Amazing service! My request was processed in no time. I will definitively be more careful next time I do a purchase :).

5
Date of experience: Nov 25, 2023
Karly C.
We booked in advance

We booked in advance, unfortunately they had to change our seating. There was no reason why, Or a better up grade given. We were given seating a row behind our original booked seats. I did question this, had no reply for approx a week. The night of the show, the seats we originally booked, were left empty. People higher up in the arena Came and sat in them. This was disappointing to see, We don’t understand why the seats were changed. When they were never used. I’m disappointed how Ticketmaster made changes, with no reason. Moving forward, you should call customers, to inform changes and explain the reason, or at least provide better seating.

1
Date of experience: Nov 24, 2023
Toddy
Efficient and simple ticketing process

Efficient and simple ticketing process, reminders sent before event with good info - excellent experience

5
Date of experience: Nov 23, 2023
maxdezum40
Phone tickets -1st time trying to get tickets on…

1st time trying to get tickets on mobile. Phoned Ticketmaster and customer service person was suppose to ring me back to help, never heard so googled how to. Took a reasonable amount of time to download wallet app.

3
Date of experience: Nov 23, 2023
Becca Clark
Seriously? Nobody wants these guys.

Well, this silly nonsense of no screenshots and no printed tickets? All the extra fees? And the nonsense of a website that has to 'load' things all the time? You put up with ticketmaster, you don't *want them*.They're the mustard on your chocolate cake.

1
Date of experience: Nov 22, 2023

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