ticketmaster.com.au

4.2
4.2 Based on 1.8K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.8K Reviews

5 Star
67%
4 Star
10%
3 Star
7%
2 Star
4%
1 Star
13%

Filtered Reviews

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Review Time

Nancy
They helped with my enquiry within an…

They helped with my enquiry to change seats within an hour. Amazing service!

5
Date of experience: Jan 17, 2024
Max Adams
I ordered the wrong tickets

I ordered the wrong tickets, evening instead of day, and emailed to get a refund. The response was within 30 mins and they were able to refund. Great customer services and very speedy responses considering how busy they are! Very happy

5
Date of experience: Jan 17, 2024
Oscar
Outstanding service

The response with a resolution and explanation were exceptional and resolved within 2 hours of my original query. Very impressive.

5
Date of experience: Jan 17, 2024
Eric Butler
Disappointed that the transfer failed

Disappointed that the transfer failed, so thank you for changing order to printed tickets

3
Date of experience: Jan 16, 2024
Quick help

Quick help. I mistyped the e-mail address at the purchasing and therefore did not got e-mail. It was solved quickly. Very good team.Tank you.

5
Date of experience: Jan 16, 2024
Nicola Rogers
Missing Cricket Tickets

Problem was solved but only after i reset my password Had this problem when trying to get tickets I was sent early access tix via e mail Then site said the e-mail i was using was not registeref,even though i received the offer

5
Date of experience: Jan 16, 2024
Amber Wilson
Antonette had been extremely helpful…

Antonette had been extremely helpful and patient with me. I wanted to say what an excellent asset she is to your team.

5
Date of experience: Jan 16, 2024
Clint Turner
helpful and efficient communication

Mark was helpful when i was trying to add another seat to my group booking. Efficient and quick response to emails. I was stressing that i wouldnt be able to add another seat but he made it a breeze. thanks again Mark

5
Date of experience: Jan 16, 2024
Millie S.
Outstanding support thank you

Outstanding support thank you. I was rushing to complete the order for AO tickets. Clicking the back button had changed the dates and I errantly booked tickets for the day. I immediately lodged a query and I was wonderfully surprised with how quickly and easily it was sorted out. Thank you greatly!

5
Date of experience: Jan 16, 2024
Mike Morgan
I was surprised how easy it was to…get things changed for the not so tech inclined

I was surprised how easy it was to change from a mobile to a print at home ticket (that took the pressure off) I have just printed them. The overseas visitors are happy and so am I. WELL DONE HENRY you knocked it for a SIX.

5
Date of experience: Jan 15, 2024

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