Review Time
Julia was excellent.Very attentive and helpful. Nothing was a problem for her.I wish other organisations had employees like her!I made a mess of booking tickets for the AO and she fixed everything within minutes. She had a great manner.
I required to exchange my AFL Tickets as they turned out to be Restricted View (even though when I selected them it did not show as restricted view) - I then sent an email to Ticketmaster to ask for an exchange of seats & within less than 24 hrs I received an email from Henry at Ticketmaster Fan Support who kindly organised for my tickets to be exchanged to better seats. Thanks again for your prompt service
My recent experience with Ticketmaster Australia left me thoroughly impressed. Due to an unexpected illness, we needed to change our tickets for the Australian Open. The process was remarkably smooth. From the moment we made the request, every interaction with Ticketmaster's staff was met with friendliness and efficiency. They swiftly accommodated our needs, making the ticket exchange hassle-free. Kudos to Ticketmaster Australia for their exemplary customer service.
When I advised my inability to print my tickets at home I was provided with advice to check first and when that did not resolve the matter I was sent an email with the tickets as a pdf to print at home within a very short time even though it was on a Sunday afternoon. Thank you
I am so grateful for the very quick response, at such short notice, to my request to exchange/change date for my AO ground pass tickets today. And the ease of having this request addressed. Much appreciated and thank you. Regards from a very happy client. Sue Lyons
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