ticketmaster.com.au

4.2
4.2 Based on 1.8K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.8K Reviews

5 Star
67%
4 Star
10%
3 Star
7%
2 Star
4%
1 Star
13%

Filtered Reviews

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Review Time

Tara Anderson
Excellent Customer Service

Thank you to Mark and team for fixing my booking error. Lodging the request was straightforward and outcome was exactly what I wanted. My request was dealt with promptly and I am able resume activity as planned sooner than I thought. Well done team and again much appreciated:

5
Date of experience: Jan 10, 2024
Angus Smith
Superb customer service

Superb customer service. Aiden contacted me very quickly and was most helpful. When i realised i had tickets to the wrong match he was able to change them to the correct match with minimal fuss and time. Excellent work.

5
Date of experience: Jan 10, 2024
Jake Brooks
They were so quick to respond

They were so quick to respond, Made things very easy with how they explained what had to happen processing my request.

5
Date of experience: Jan 10, 2024
Myrna Brown
Quick reply and was able to assist very…

Quick reply and was able to assist very easily with my enquiry. Thanks

5
Date of experience: Jan 10, 2024
MM86
Quick turn around

Quick turn around, reasonable expectation management, provided customer focused solutions.

5
Date of experience: Jan 10, 2024
Annabelle Lewis
Jacqui was so wonderful to deal with

Jacqui was so wonderful to deal with. Was very very helpful and gave me so many options to consider. 10 stars if I could.

5
Date of experience: Jan 10, 2024
Very grateful

Thankyou very much for your quick response, as my mum is not tech savvy it was great to get the tickets in a printable format and give them to my mum.

5
Date of experience: Jan 10, 2024
ND52
Very helpful and fast response

5
Date of experience: Jan 10, 2024
Alvina Baker
I'm so pleased and relieved I was able…

I'm so pleased and relieved I was able to contact Ticketmaster to change my tickets. I had mistakenly booked the wrong date, but quickly realised this 🤔, thank goodness. Excellent response time and very helpful service. Thanks so much.

5
Date of experience: Jan 09, 2024
Madonna Carter
Excellent service

I inadvertently booked tickets for the wrong date. Superb service from Ticketmaster who exchanged the tickets in quick time after my request. Very impressed. Thank you Ticketmaster!

5
Date of experience: Jan 09, 2024

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