ticketmaster.com.au

4.2
4.2 Based on 1.8K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.8K Reviews

5 Star
67%
4 Star
10%
3 Star
7%
2 Star
4%
1 Star
13%

Filtered Reviews

Filter Reviews

Review Time

Ingrid
Katrina was very helpful

Katrina was very helpful. Her reply to my email requesting assistance was quick and she gave me clear options. After selecting an option she did exactly what she said she would do within minutes.

5
Date of experience: Nov 27, 2023
Jayda Foster
as a companion card holder i found it…difficult

as a companion card holder i found it so diificult to to convince the operator that i wanted a copy of our seats sent to our email as we have to pick up our tickets from the desk before the show then i didnt get it and rang back never had trouble before but this guy was like pulling teeth

1
Date of experience: Nov 27, 2023
Louis Reed
Great service

I purchased tickets for the wrong date and the customer service team swiftly changed that over for me to the correct date. Thank you.

5
Date of experience: Nov 27, 2023
Rose Ross
mobile ticket changed to e-ticket

The customer service rep was very helpful.

5
Date of experience: Nov 25, 2023
RC18
First Class Service

The person I spoke to was extremely pleasant and made it her mission to understand and help me with my query. The best customer service experience I have ever had!

5
Date of experience: Nov 20, 2023
Kyle
The complicated method of delivering…

The complicated method of delivering tickets is impossible to navigate and your standard response did nothing to help me.

1
Date of experience: Nov 20, 2023
Quinn Garcia
Great service s quick reply thank you 🙏

5
Date of experience: Nov 19, 2023
Cyrus Lewis
requested print at home tickets

requested print at home tickets, took a little time but all well. Thank you

5
Date of experience: Nov 19, 2023
Nina Hughes
Ticket Exchange Experience

Due to an illness, I needed to exchange tickets for another date. Throughout the entire process Jessalyn was prompt, professional and patient with me. Thank you very much

5
Date of experience: Nov 18, 2023
Seth Cook
"Effortless Excellence: A Grateful 5-Star Salute to Ticketmaster's Outstanding Service!"

I am incredibly grateful to Ticketmaster for their exceptional service. They were not only incredibly helpful but also impressively prompt in addressing my needs. Their efficiency and support made my experience seamless and enjoyable. Thank you, Ticketmaster, for your outstanding service!"

5
Date of experience: Nov 17, 2023

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