ticketmaster.com.au

4.2
4.2 Based on 1.8K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.8K Reviews

5 Star
67%
4 Star
10%
3 Star
7%
2 Star
4%
1 Star
13%

Filtered Reviews

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Review Time

Isaac
Email reply was polite and helpful but…

Email reply was polite and helpful but it took over a week to get a reply...

3
Date of experience: Nov 13, 2023
Rosemary Clark
Refund request for rescheduled concert

As soon as my request for refund was received, money was transferred to my account within 10 minutes. That is great customer service.Thank you!

5
Date of experience: Nov 13, 2023
Betty Bell
Great Customer Service

My customer service agent, Gerald, was extremely helpful. Sincerely appreciate the efficient response and communication.

5
Date of experience: Nov 12, 2023
OZ13
Great response and no fuss

5
Date of experience: Nov 11, 2023
Charla Barnes
Very professional very prompt and…

Very professional very prompt and direct with email which was very helpful in every manner Once again thank you for your wonderful service

5
Date of experience: Nov 11, 2023
Valarie F.
Quick easy refund

We were booked in to see Grinspoon and unfortunately they had postponed their show. We are unfortunately not available to attend the new date so need a refund. The process was quick and easy. Thank you

5
Date of experience: Nov 10, 2023
Joey
Ticket seating swap

Requested and was given a ticket seating swap, after panic purchasing on pre sale. The team member offered the change in seats within hours and we are very happy. Thanks

5
Date of experience: Nov 10, 2023
piro_ilve
Prompt response and resolution to my…

Prompt response and resolution to my issue. Many thanksMary-Clare Power

5
Date of experience: Nov 10, 2023
Damien C.
Immediate refunds for cancelled events. The tickets were purchased in good faith long ago so have be

Would seriously consider buying tickets to any events just not worth it.

1
Date of experience: Nov 10, 2023
Erastus Fisher
Absolutely hopeless

Absolutely hopeless, no number to call anyone for help or assistance, 1 truly recommend never to buy from these guys, buy from any other option.

1
Date of experience: Nov 10, 2023

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