ticketmaster.com.au

4.2
4.2 Based on 1.8K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.8K Reviews

5 Star
67%
4 Star
10%
3 Star
7%
2 Star
4%
1 Star
13%

Filtered Reviews

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Review Time

January Barnes
Very prompt response with changing my…

Very prompt response with changing my address details for ticket dispatch Warm regards Will

5
Date of experience: Nov 06, 2023
Woodruff B.
Broken website

Their system glitched out when purchasing tickets which led to two sets of tickets being purchased and then they refuse to give a refund for their broken system

1
Date of experience: Nov 06, 2023
Susan Anderson
Great service

Prompt reply, I appreciate your extremely busy with refunds- thanks for sorting

5
Date of experience: Nov 04, 2023
Kira Adams
I received prompt & helpful response…Thumbs up to you Ticketmaster

I received prompt & helpful response explaining process to fix problem.I had an extremely negative experience with ticketek last year so it was a relief not to be screwed over again. Well done guys.

5
Date of experience: Nov 04, 2023
Norm S.
Prompt refund

Prompt reply and response.

5
Date of experience: Nov 04, 2023
Alvina Harris
Excellent and timely communication

Excellent and timely communication. Solved our issue very quickly!

5
Date of experience: Nov 04, 2023
Abraham M.
Perseverance is a winner!!

I had trouble with Ticketmaster a few months ago about a refund from tickets I bought in error. The previous person did not offer much advice at all except for doing something that would leave me out of pocket by over $600 so I explained on a long email again and my disappointment of not getting anywhere last request. Billy then made my request an easy fix and so it’s happy days. I’m still going to the event and not with a huge bill to cloud my experience.

5
Date of experience: Nov 03, 2023
AJ75
Stellar customer service

The best customer service experience… helped my 72 year old father with concert tickets and he raves about how helpful you were! Thank you!

5
Date of experience: Nov 02, 2023
Emma Garcia
A very quick response to request

A very quick response to my request to change tickets due to a medical issue

5
Date of experience: Nov 02, 2023
Good to requests and assisted as soon.

Good to requests and assisted as soon.Good to do their services.

5
Date of experience: Nov 02, 2023

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