Review Time
Needed to come from Bratislava to Vienna. Reserved a ticket and payed. As it turned out, you need to print this ticket and you can do it in Austria only. Lol why do you sell a ticket in a Bratislava - > Vienna direction which can be printed in Vienna only. Are you OK?
We had a wonderful 15-hour trip in a deluxe (with en-suite shower/toilet) sleeper compartment of OBB Nightjet (bed 42 and 46) from Brussels to Vienna. The train was rather outdated, but was kept very clean. The shower had nice water pressure, and there was enough warm water. The compartment had a place for 3 people, but we found that it could comfortably house up to 2 people before it got claustrophobic :-) The mattress of the bed was the only negative point: it was much too hard for our liking. The train personnel, Mr. Dogbla, took really good care of us. We couldn't ask too much from this great cheerful and helpful gentleman! Thank you very much for the excellent service, Mr. Dogbla! The breakfast was excellent and plentiful (you can choose up to 6 items from the menu). You can also buy some hot meals and other snacks/drinks at very reasonable prices. On the way back (Sunday 6/04/25,), we had a couple of hours delay, but the refund process of OBB was excellent. We'll definitely use this train again in our next trip!
We had a wonderful 15-hour trip in a deluxe (with en-suite shower/toilet) sleeper compartment of OBB Nightjet (bed 42 and 46) from Brussels to Vienna. The train was rather outdated, but was kept very clean. The shower had nice water pressure, and there was enough warm water. The compartment had a place for 3 people, but we found that it could comfortably house up to 2 people before it got claustrophobic :-) The mattress of the bed was the only negative point: it was much too hard for our liking. The train personnel, Mr. Dogbla, took really good care of us. We couldn't ask too much from this great cheerful and helpful gentleman! Thank you very much for the excellent service, Mr. Dogbla! The breakfast was excellent and plentiful (you can choose up to 6 items from the menu). You can also buy some hot meals and other snacks/drinks at very reasonable prices. On the way back (Sunday 6/04/25,), we had a couple of hours delay, but the refund process of OBB was excellent. We'll definitely use this train again in our next trip!
The worst travel experience so far, and I am Italian and our trains are notoriously bad, but at least not as expensive and borderline scammish as ÖBB. First of all, travelling with my dog cost 50% of the ticket just to have him on board. And only for him to have to be squished on a seat, with no capability to move or breathe even as a muzzle is compulsory. You should remove the option to bring an animal with if there are not the conditions for them to be comfortable. Then, the train was cancelled mid-journey causing incredible inconvenience. If there was any other way to go from Germany to Italy, I would take it. Probably even walking is more reliable and surely cheaper.200€ for a subpar service, in a full train.
Never again the OBB nightjet. 20 minutes before departure, the train from Zürich to Amsterdam was cancelled. This can happen of course, but there was no information from the train company, leaving everyone stranded. People traveling with dogs and small kids were left to figure it out for themselves. When calling the customer service from the train company (after three attempts where the first two just hung up) they told me that the train crew would not arrive at all since the train would not depart and people could use the train as a hotel, and the next day people needed to figure it out for themselves how to get to their destination.
The worst travel experience so far, and I am Italian and our trains are notoriously bad, but at least not as expensive and borderline scammish as ÖBB. First of all, travelling with my dog cost 50% of the ticket just to have him on board. And only for him to have to be squished on a seat, with no capability to move or breathe even as a muzzle is compulsory. You should remove the option to bring an animal with if there are not the conditions for them to be comfortable. Then, the train was cancelled mid-journey causing incredible inconvenience. If there was any other way to go from Germany to Italy, I would take it. Probably even walking is more reliable and surely cheaper.200€ for a subpar service, in a full train.
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The Austrian Federal Railways is the national railway system of Austria, and the administrator of Liechtenstein's railways.
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