Review Time
Nothing new here. Booked and paid for a room that was unavailable at the time of check in. After reaching out to customer service three times in three weeks still no refund/resolution. And spare me with the "give us your order number and we'll do jackshit about it". Y'all have the number and confirmation three times over again. Thieves is all you are
It’s been 4 days short of a month & still haven’t received a refund I keep getting the give is 72 hrs runaround it should never take that long to do a refund when the hotel manager is on record stating that she already approved it weeks ago I feel like I got scammedEDIT :Order # 82815725
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