Review Time
I booked my round-trip ticket to Asia for myself and 3 others. When I found out that Sun Country cancel my orginal flight back home and moved us by 24 hours. I tried reaching out to Ticketsatwork via Email with no response. I then try to reach customer support, they had me on hold. And then when I was speaking to an agents, they hung up the phone on me. Its crazy to experience this type of experience and customer service. I would never work or book with Ticketsatwork again. I advised people who are looking for a third party to help with their travels is to stay away. Ticketsatwork Order#: ****54727
I've been using TicketsatWork for a few years now to purchase tickets for Walt Disney World. I save money by using promo codes I receive and with the Funlife points I accumulate, I get to save even more! Its easy to make a purchase and when I've run into a problem on occasion, their customer service has been top notch! Two thumbs up for TicketsatWorks.
Beware when you book hotel through tickets at work. Althought you might receive an email from them confirming your reservation that indicates you do not need to pay anything at the hotel.. this may not be the case. I booked a hotel for one week and had a confirmation from tickets at work indicating $0 to be paid at hotel. Instead I was charged an extra $110 when I check out for hospitality fees? That is not transparent all other sites will say you have to pay extra fees at hotel or include it in the price. Not tickets at work.. You think you are getting a better rate but then get suprised by fees at the hotel.. Of course apparently they have a disclaimer buried somewhere in their terms and are now refusing to reimburse me for an inaccurate confirmation they sent me. no where on their confirmation email does it say confirm with the hotel if there are any additional fees etc.. VERY FRUSTRATING!!
I had a very bad hotel experience. I mean BAD. The hotel said to reachout to TicketsAtWork. They have declined my refund request, and I’m appealing (Legit stains on the bed, not clean, no tp) I’m appealing but even then. It’s insane. We moved rooms and only 1 plug worked and it was still a dirty floor, it just astounded me.
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TicketsatWork is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.
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