Review Time
Rang Tilia homes for some information about the development, spoke to a very rude sales executive called Heidi Elliott who basically talked over me, would not allow me to speak, completely put me off visiting the development, will be taking my business elsewhere.
Had a lovely chap called Stewart Sellers come out and fix our leaking shower tray. Nice to see a workman remove their shoes without being asked! Polite, tidy and quiet. I hardly new he was there and ge got on with the job fixing the shower tray and left a professional clean finish. Took the time to show me and explained the problem and seems to be a good permanent fix.
I contacted Allie Burgess regarding some repair works. As always, Allie was quick to get back to me to advise when Stewart Sellers would be able to attend. Stewart was very polite, friendly, very tidy in his work and explained what he had done. He was a pleasure to have in my home to carry out the repairs.
Exceptional after service from Tillia.Follow ups after snagging report is second to none.We were extremely delighted with our rectification man Brian(Aldridge) . He's approach to the tasks in hand which were completed very professionally and an all round genuinely nice guy whom would be welcome in our home anytime.It's people like Brian and the team behind them that make Tillia a leading player in the house building market.Thankyou.
I wanted to leave some fantastic feedback for Robert Skininski at Tilia homes.He came out recent to help repair some housing snags. He was so so helpful, put me at ease and nothing seemed to much! Great customer service Robert, thank you. Tilia need more of you, as you are awesome and have me such a great customer experience thank you so much!
Tilia have been good but in particular rafal who came to do some of our snags was amazing. His attention to detail was soooo good. He came back to do 2nd coats on the paintwork without prompt. Such a trustworthy man who is an asset to Tilia. He did what he said he was going to do and He even went above and beyond to make our first home perfect for us. Thank you Raf :-) thank you for helping with our mistake also, very grateful 🙏
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Tilia Homes builds quality new homes and communities across England. We work hard to deliver the highest possible standards for our customers in design, build quality and service. We go the extra mile to make a difference to the local areas in which we build and to be a company that our people and our partners can be proud of. We operate through our four regional businesses; Central, Eastern, Northern and Western. See more
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