Review Time
We recently had a snag with our property and Tracey in the customer care team was extremely helpful and proactive in helping us resolve the matter. She was understanding and kind.Kev came to do the remedial work and went above and beyond to ensure the work was finished and did so to an exceptionally high standard.They’re both a credit to the company and we’re really grateful for all their hard work and kind assistance.
I cannot express how much Michelle at Kings Park, Cottenham has gone over and above to ensure that my purchase process has gone smoothly in a caring , honest and supportive way . Excatly what a new buyer needs faced with a ton of question - a supportive and warm sales person that understands and work proactively for the needs of the client. I feel part of a community and not a business.
Ellie has been informative and always approachable with any issues along the way . It has been a challenge for us but we finally exchanged today and can’t wait to move into our new home on Furlong Heath. Ellie is a credit to your company and we have been recommending this site to our friends.
Ellie at the development has been so helpful, patient and professional throughout my purchase. Ellie, and others at Tilia, have been a pleasure to deal with throughout what ended up being an elongated purchase. This was due to complications I experienced with my sale and personal circumstances, and a few minor issues with the plot that were swiftly resolved in full. I’m very much looking forward to moving in shortly.
We have had an amazing experience throughout our buying journey. What is normally a complicated, drawn out process has been relatively simple and quick with Tilia. The staff are really great, especially Helen at the Greenway View Development and the houses look very well built. The choice of kitchens, tiles and standard of the fittings are fantastic. I would highly recommend.
As a first time buyer, the whole process was incredibly smooth with Tilia Homes, Kings Park. The communication from the team has been incredible from start to finish, with any question asked responded to promptly. Michelle and Kat at Tilia in Cottenham have been absolutely fantastic throughout this journey, and I am incredibly grateful that I have had their support in buying my first home! Even with the development still being in progress, the groundworkers are very respectful, with the area being kept tidy and noise being managed.
- Presentation of website and information provided is very user friendly.- Customer Service received from Sales Executive (Sally) is always warm, welcoming, and empathetic.- The range of properties on site all feel and appear to be superb as far as construction, development, and style.- All properties are very generously provided with appliances and household finishings.- The housing area and streets are well maintained and kept tidy.
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Tilia Homes builds quality new homes and communities across England. We work hard to deliver the highest possible standards for our customers in design, build quality and service. We go the extra mile to make a difference to the local areas in which we build and to be a company that our people and our partners can be proud of. We operate through our four regional businesses; Central, Eastern, Northern and Western. See more
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