tiny-dreams.uk

1.6
1.6 Based on 770 reviews

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Average Rating

1.6

/
5

770 Reviews

5 Star
10%
4 Star
2%
3 Star
7%
2 Star
2%
1 Star
79%

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Arnie Scott
Scam

This company is a scam. They are selling substandard toys using misleading adverts How they are allowed to trade is beyond me. Why does Instagram let them use its platform?Purchased two cars that are supposed to run up walls. They don’t. When I complained was told they need metal surface/walls! Apart from anything else even a fully grown adult couldn’t gain night power/traction to get them to move more than a foot or so. Eventually after threatening trading standard and reporting them to Instagram they offered a 50% refund. Although they gave a uk site address they’re actually based in Austria and don’t pay for returns. An absolute disgrace of a company. Don’t touch them with a barge pole!

1
Date of experience: Dec 04, 2024
nathdu68x
Wish I had checked the reviews

1
Date of experience: Dec 03, 2024
Jeannie Scott
Zero customer service

Zero customer service. Not UK based as stated. Poor communication. Ordered on 3/12/24 and won’t be receiving for Christmas. Joke!

1
Date of experience: Dec 03, 2024
ML99
Don’t order for Christmas

My orders been in transit since 3rd December it’s now the 12th as I write this ordered for my daughters Christmas present but after reading the reviews looks like she won’t be getting it this side of Christmas. Very misleading as I assumed tiny-dreams.UK were UK based.

1
Date of experience: Dec 03, 2024
Patrice
Very poor service changed shipping date 2 days before Christmas so won't receive in time. Avoid at a

I ordered a toy from this company on 03/12/24 with a shipping date of 6_12 days. Plenty of time to receive for Christmas. I have been chasing this order for about 1 week. I have received an email overnight to say they are really bust and have now changed the shipping date by 2 days so it won't be received in time for Christmas. I also thought the company was based in the UK. I don't usually write a poor review but very disappointed in this company

1
Date of experience: Dec 03, 2024
Tod Reed
Inexisting customer support

Inexisting customer support: I ordered a gift on the 2nd of Dec, and it has still not been dispatched; cs is not replying; it looks like I lost money, but I can still do a chargeback via the bank. Shopify chargebacks are really expensive, so given the price of the gift is below 10£, owners will get what they deserve.ho ho ho, merry christmas.

1
Date of experience: Dec 02, 2024
Kent Turner
Misleading website

Misleading website. Delivery is from China and takes weeks. Tried to cancel but told order was processed (not dispatched) so not possible and so no refund! Be warned, slick marketing, shoddy products.

1
Date of experience: Dec 02, 2024
Ashton Brooks
Be prepared for expensive refunds

Marble tower was bought for my 1 year, it wasn’t anything like the adverts and was unsuitable. When I emailed the company for a refund, I was told I would need to return it, to AUSTRIA at my own cost!! Was given a 30% refund instead and took it to the charity shop. Please don’t bother with this company, they’re churning out cheap rubbish which ends up in landfill in no time at all. Shouldn’t be allowed to operate.

1
Date of experience: Dec 02, 2024
Ollie Morgan
AVOID THIS COMPANY AT ALL COSTS!!!!!

AVOID THIS COMPANY AT ALL COSTS!!!!!I ordered a Dinosaur Car Transporter for my Grandson for Christmas and it arrived after 3 weeks yesterday....... damaged. It was just placed loose in a cardboard box, rattling around with no packing, so no wonder it was damaged. After complaining 4 times to Tiny Dreams, I just keep being told my parcel has been delivered. Your order will come from abroad, even though the company claims to be in the UK. Scammers. Avoid at all costs!!!

1
Date of experience: Dec 02, 2024
Rufus Parker
Absolute rubbish

Absolute rubbish, poorly made and packaged. No way I would let our 13month grandkids play with this trash. Not CE marked so illegal to sell in the UK.Will try and get a refund via my card issuer.

1
Date of experience: Dec 02, 2024

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