titan.fitness

4.4
4.4 Based on 669 reviews

Keep your body lean and your wallet fat by any one of the superior exercise products from Titan Fitness and be more than just fit—BE TITAN FIT!...

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Average Rating

4.4

/
5

669 Reviews

5 Star
81%
4 Star
4%
3 Star
1%
2 Star
2%
1 Star
12%

Filtered Reviews

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Review Time

Maya Kelly
Great Customer Service From Angelo V.

I had an issue with an order missing parts do to damage from shipping, and I was having trouble getting an answer until got in touch with me. He actually staying in contact with me and got me the replacement parts I need. I am very appreciative of the efforts made by Angelo.

5
Date of experience: Jan 06, 2022
Marianne Adams
Shout out to Angelo

I wanted to give a quick shout out to Angelo who truly took the time to resolve a fairly difficult order experience. I had ordered a backordered item that took much longer to come in than expected, only to arrive with a broke part - which was also to be back ordered much longer than expected. Angelo stayed in contact with me for nearly 2 weeks until all was resolved today. Thanks again, Angelo!

4
Date of experience: Jan 06, 2022
Primrose Patterson
I reached out to Titan via email with a…

I reached out to Titan via email with a few questions. Angelo was very helpful in providing me with exactly what I needed and then some! Thanks Angelo!

5
Date of experience: Jan 06, 2022
Christabel Sanders
My order was damaged during shipping…

My order was damaged during shipping and returned but Titan customer service rep Meia Rabang it quickly and efficiently and sent out a replacement, very happy with how this was taken care of.Jon Miller

5
Date of experience: Jan 06, 2022
Genevieve Harris
Great customer service and products

Great customer service and products. Highly recommend !

5
Date of experience: Jan 05, 2022
Rex B.
The tracking number didnt work

The tracking number didnt work for my order so I tried calling them but they were busy so I left a call back number. The next day Angelo Vicencio gave me a call back and in a few minutes had it fixed. Great customer service.

5
Date of experience: Jan 05, 2022
Clarice Foster
Poor communication and customer support

Titan fitness had a preorder on a product. After the expected ship date passed I email their support 4 times with no response. Once the item finally shipped the tracking links were broken and one box has come while I’m still waiting on the other. Not sure if the product is quality, but their customer experience is very poor. In the future I will pay the premium and go with Rogue equipment

1
Date of experience: Jan 05, 2022
Shaun Morgan
A+ Company

Amazing support, Titan never disappoints with their customer service or their products, I am definitely a customer for life. Thank you all for your services and thank you Brittney for your A++ support!!

5
Date of experience: Jan 05, 2022
GA64
Upset that i didn’t receive my barbell…

Upset that i didn’t receive my barbell but the service was good and I got my refund

4
Date of experience: Jan 05, 2022
Wendy
Great Customer Service From Titan

I contacted Titan to inquire about the shipping status of my order. I ordered pallet forks and the frame was delivered but not the forks. Meia Rabang was the customer service rep who assisted me. Meia confirmed the forks were part of a separate shipment and I had nothing to worry about. Meia also looked into a first responder discount I had not known about when I placed my order. Titan generously gave me the discount on my order. Big thanks to Meia and Titan Attachments!

5
Date of experience: Jan 04, 2022

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