tommy.com

3.5
3.5 Based on 106 reviews

TOMMY HILFIGER is one of the world’s most recognized premium lifestyle brands, welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the spirit of Americana, the brand is defined by its Classic American Coo...

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Average Rating

3.5

/
5

106 Reviews

5 Star
58%
4 Star
3%
3 Star
2%
2 Star
3%
1 Star
35%

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Review Time

Sourena Ayyoubzadeh
Awful delivery

The state of the box where the order was delivered in is awful, broken and fallen apart, luckily the order itself isn’t damaged.Paying these prices for such delivery conditions just doesn’t make sense.

1
Date of experience: Aug 29, 2025
Ricardo Palmeira Teles
Wrong information

I received a message from Tommy's by email saying that I have received my order,but i have not received my order.

1
Date of experience: Aug 27, 2025
Ishtiaq Ahmed
Delivery boxes tampered with

This is the Third Tommy Hilfiger item that I have ordered whereby the delivery box has been tampered with i.e ripped to see what is inside.I believe this due the fact that the delivery boxes have Tommy Hilfiger printed on them. Letting everyone know that there are designer items inside.Tommy Hilfiger are the only brand that does not have plain packaging covering their boxes. I believe this why there are so many delays and missing parcels I shall not be buying Tommy Hilfiger online in the future.

1
Date of experience: Aug 24, 2025
Ahmet Gokhan Torun
Delivery took 4 days to arrive

Delivery took 4 days to arrive. Wrong item. They don’t accept their fault. Insisting to investigate and waste more time. Terrible customer service.

1
Date of experience: Aug 23, 2025
Happy Customer 😊

I ordered TH Monogram Linen Wedge Sandals.. They are so comfortable and well made. The package was well packed with returned label including inside the box if needed. I was sceptical at first because I just had a bad experience of ordered shoes online. But the sandals from Tommy were TOPNOTCH! I'm thinking of ordering another colour! 😊

5
Date of experience: Aug 22, 2025
Rudy
Tommy Hilfiger jeans I like to wear

Tommy Hilfiger jeans : beautiful design and very good quality and comfortable fit

5
Date of experience: Aug 22, 2025
Dyfrig Hughes
Order not delivered - returned as I hadn’t collected it!

I ordered a pair of shorts. I had previously bought a pair so I knew the quality and fit were good. Slowish delivery from the Netherlands to the UK, but nothing surprising. Except they weren’t delivered after all. Yesterday’s Royal Mail message confirming a delivery window changed to "you haven’t collected them, so they are being sent back". What a waste of time.

1
Date of experience: Aug 22, 2025
Mat Banks
Absolutely awful quality t shirts that…

Absolutely awful quality t shirts that are so thin you can see through them you’re definitely paying for the name on the shirt not the quality of the material. Being a high end brand I thought you’d get a better quality item. Definitely not the case I’d never buy from these again

1
Date of experience: Aug 16, 2025
Viviana Di ciommo
The best ever!

I love this brand so what can I say more? Shop or buying on line is a great experience . Their customer support is TOP!Well done!

4
Date of experience: Aug 09, 2025
Netty Wilson
Nice customer service

Nice customer service; delivery was fast, and the item was of high quality. I shall buy again.

5
Date of experience: Jul 25, 2025

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Business Details

  • TOMMY HILFIGER is one of the world’s most recognized premium lifestyle brands, welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the spirit of Americana, the brand is defined by its Classic American Cool roots and red, white and blue DNA. Inspired by a relentless pursuit of writing new rules for American fashion and pop culture, TOMMY HILFIGER represents the modern uniform for an aspirational lifestyle. Founder Tommy Hilfiger remains our Principal Designer and provides guidance and inspiration for the design process.See more

  • language https://tommy.com

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