Review Time
Poor communication and delivery days were wrong, leaving us with no heating due to not delivering a radiator or radiator feet on time, after being told specific dates.The radiator feet have still not been delivered. I emailed about the delivery date and have still not yet received a reply. Poor service.UPDATE- Since trade plumbing have replied with a lightly apology I have still to receive the radiator feet I have order on the 26th February . I’ve rang everyday day and have been lied to regarding the delivery day and date., I’ve spoke to the same customer service person who has said he will email me the tracking for delivery. Yet again this is a lie, I haven’t received an email and this is holding back building work and leaving us with no heating. What an about joke this company is.I will never order from this company again.
Awful.Bought a Reina electric radiator from them at the beginning of February. After qualified electrical installation it packed up in early April. Electrician identified a product fault.Trade Plumbing informed by phone and email. STILL waiting for a part now (21st May)!
Advertised as 2 to 3 day delivery took over a week spoke to them after 5 days asking when it would be delivered was told it would be that day . Then had a call later that day from the actual makers saying order had been processed. Couldn't tell me when it would be delivered though but I could phone back on the Monday and ask then . When I did it was delivered same day . Would I use again " trade plumbing"No.
Claim your business profile now and gain access to all features and respond to customer reviews.
