tradera.com

1.8
1.8 Based on 360 reviews

Established in 1999, Tradera stands as the Nordic region's leading online marketplace, specializing in second-hand goods. With our 3 million members, 6 million weekly visits and more than 4 million listings at any given point, we are the largest marketpl...

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Average Rating

1.8

/
5

360 Reviews

5 Star
17%
4 Star
2%
3 Star
2%
2 Star
8%
1 Star
72%

Filtered Reviews

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Review Time

Maria D.
Supersmidigt!

5
Date of experience: May 14, 2023
Supersmidigt!

5
Date of experience: May 14, 2023
FF42
Ignorant and unpleasant company to deal with

Ignorant and unpleasant company to deal with. Avoid.

1
Date of experience: May 13, 2023
Nelson Powell
Ignorant and unpleasant company to deal with

Ignorant and unpleasant company to deal with. Avoid.

1
Date of experience: May 13, 2023
Ulysses H.
Scam

To expensive. Also their algorithm chose wrong delivery adress and later they have tried to blame delivery service like they are responsible where the package will go. But you get delivery adress directly on Traderas webpage. Later when talking with agent i got answer i should have chosen home delivery. Like its my fault.Scam....they don't want to admit their mistakes.

1
Date of experience: May 06, 2023
drlu74
Scam

To expensive. Also their algorithm chose wrong delivery adress and later they have tried to blame delivery service like they are responsible where the package will go. But you get delivery adress directly on Traderas webpage. Later when talking with agent i got answer i should have chosen home delivery. Like its my fault.Scam....they don't want to admit their mistakes.

1
Date of experience: May 06, 2023
Marina Ross
Thumbs down for CS

Dear Tradera, love the app but wth is this poor customer service? I have now been trying for two weeks to get the issue of authentication solved where the app fails post mitid process. Your chat agents disappeared entirely without any feedback, emails are not responded to and your phone service hangs up on you post some Swedish monologue...

3
Date of experience: May 01, 2023
Eleanor
Thumbs down for CS

Dear Tradera, love the app but wth is this poor customer service? I have now been trying for two weeks to get the issue of authentication solved where the app fails post mitid process. Your chat agents disappeared entirely without any feedback, emails are not responded to and your phone service hangs up on you post some Swedish monologue...

3
Date of experience: May 01, 2023
Scam Platform

At the end of April i purchased an item that din't match description i did payed with Klarna so Tradera forced me to buy Buyers Protection for 750sek. I got the item from a company but had some problems so i sent back the item and request a refund. In that transaction i lost 1080sek which is buyer protection and full cost of shipping round trip. And in the whole process i got zero protection from Tradera, i paid to them a high fee just because i bought on this platform. On the terms page there is nothing specified that regards my case. Contacting them i just confirmation that they don't refund buyer protection which is a TAX and they don't help in getting refunded the shipping cost because is not their problem, and they invite you to contact the seller and Good Luck ! Now this service doesn't stand a chance to ebay or paypal, they cannot force a customer to pay a tax pretending that is a protection none the less all the people here that had problems with tradera they have to report the platform to Kronafogden and i will say to Aftonbladet so we can expose what they are doing and avoid other people to get scammed by a mob platform. I'm sure i will get invited by Tradera staff to contact them to further investigate the problem, I will not, because i already did that and i been told what i just wright before, therefore i will waste no other time ! Instead i will invest time to expose your illegal activities on social including Youtube and any other legal channel.Regards,

1
Date of experience: Apr 21, 2023
Stephen
Scam Platform

At the end of April i purchased an item that din't match description i did payed with Klarna so Tradera forced me to buy Buyers Protection for 750sek. I got the item from a company but had some problems so i sent back the item and request a refund. In that transaction i lost 1080sek which is buyer protection and full cost of shipping round trip. And in the whole process i got zero protection from Tradera, i paid to them a high fee just because i bought on this platform. On the terms page there is nothing specified that regards my case. Contacting them i just confirmation that they don't refund buyer protection which is a TAX and they don't help in getting refunded the shipping cost because is not their problem, and they invite you to contact the seller and Good Luck ! Now this service doesn't stand a chance to ebay or paypal, they cannot force a customer to pay a tax pretending that is a protection none the less all the people here that had problems with tradera they have to report the platform to Kronafogden and i will say to Aftonbladet so we can expose what they are doing and avoid other people to get scammed by a mob platform. I'm sure i will get invited by Tradera staff to contact them to further investigate the problem, I will not, because i already did that and i been told what i just wright before, therefore i will waste no other time ! Instead i will invest time to expose your illegal activities on social including Youtube and any other legal channel.Regards,

1
Date of experience: Apr 21, 2023

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Business Details

  • Established in 1999, Tradera stands as the Nordic region's leading online marketplace, specializing in second-hand goods.

    With our 3 million members, 6 million weekly visits and more than 4 million listings at any given point, we are the largest marketplace in the Nordics for sustainable shopping.

    At Tradera, you can shop sustainably among millions of unique items and bargains. It's easy, fun, and smart – both for your wallet and the environment!See more

  • language https://www.tradera.com

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