Review Time
Out of the blue I receive an email regarding the auctions of my brand new phones being canceled/pending review.Apparently someone reported the auction as counterfeit of something and Tradera needed me to prove that I have the product and I own it. I prove my identity, prove ownership, and everything they asked for. But now that they are proven mine and original Tradera managed to find another rule that they break, even though I can't seem to find anywhere on their ToS page.My auctioned item fails the 30-day money-back guarantee rule. Meanwhile the same new sealed in box kind of auctions are happily online and don't get removed or flagged by tradera. Even the exact same device, why does my item break the rules but not the others? It's incredible how you get treated by customer support, especially since you are the one paying them from the percentage they take from all auctions.Edit: In response to Tradera.You failed to notice I actually provided proof of ownership, IDs and of the products being original, bought on the original manufacturer website.But now that it's not counterfeit, and I had proof of ownership, Tradera looked for another rule a that was preventing the product from being sold there.Can you tell me how my product, new in box, is not allowed, after provide all relevant info but other exact same products in the same state are allowed.Don't tell me to do what I already did. Thanks for nothing. And I'll use ebay from now on, they are more serious.
Out of the blue I receive an email regarding the auctions of my brand new phones being canceled/pending review.Apparently someone reported the auction as counterfeit of something and Tradera needed me to prove that I have the product and I own it. I prove my identity, prove ownership, and everything they asked for. But now that they are proven mine and original Tradera managed to find another rule that they break, even though I can't seem to find anywhere on their ToS page.My auctioned item fails the 30-day money-back guarantee rule. Meanwhile the same new sealed in box kind of auctions are happily online and don't get removed or flagged by tradera. Even the exact same device, why does my item break the rules but not the others? It's incredible how you get treated by customer support, especially since you are the one paying them from the percentage they take from all auctions.Edit: In response to Tradera.You failed to notice I actually provided proof of ownership, IDs and of the products being original, bought on the original manufacturer website.But now that it's not counterfeit, and I had proof of ownership, Tradera looked for another rule a that was preventing the product from being sold there.Can you tell me how my product, new in box, is not allowed, after provide all relevant info but other exact same products in the same state are allowed.Don't tell me to do what I already did. Thanks for nothing. And I'll use ebay from now on, they are more serious.
I tried to register with Tradera as a Greek business, it is just hell. I sent them EU's link where they can verify my VAT + a screenshot. I sent them my ID card. They said that it is not enough, they asked for my driving license as if a driving license is more valid than the ID card. It is really the first time that I have to deal with a company that creates problems to get new customers, at least within EU. Tradera is not a recommendable company,
I tried to register with Tradera as a Greek business, it is just hell. I sent them EU's link where they can verify my VAT + a screenshot. I sent them my ID card. They said that it is not enough, they asked for my driving license as if a driving license is more valid than the ID card. It is really the first time that I have to deal with a company that creates problems to get new customers, at least within EU. Tradera is not a recommendable company,
I created a tradera account yesterday (via googlemail) to bid on an item i was interested. I tried to fill out every form to make sure my first purchase there will be successful. But i couldn't find any web form to add my bank accounts. A bit weird but i made a test bid to see if it works and it did. When the bidding was about to close i was ready to add my final highest bid and was suprised that an error appeared "add debit card". Needless to say but i didn't win the auction. The link to "adding a card" didn't work too. I searched for hours to find where to add my bank details and found a link "activate tradera pay" which lead to my settings. However again there was another error "something went wrong" so i still was not able to make my account working. It seems the only way to contact tradera is via chat (no contact mail whatsoever) what i did during work because they have similar opening hours to my work hours. Unfortunately there were so many people in the chat and i was waiting for forever until the chat closed. Not sure if i want to repeat this procedure tomorrow. FOR TRADERA: Your website seems great but it's a major flaw not asking for bank details upfront while registering and the fact that i still cannot add them seems you have a few errors (that are essential!) on your website. Of course you displeased a customer too because i couldn't win the auction (would have paid thrice the final bid) and the whole experience so far leaves a bad impression.
I created a tradera account yesterday (via googlemail) to bid on an item i was interested. I tried to fill out every form to make sure my first purchase there will be successful. But i couldn't find any web form to add my bank accounts. A bit weird but i made a test bid to see if it works and it did. When the bidding was about to close i was ready to add my final highest bid and was suprised that an error appeared "add debit card". Needless to say but i didn't win the auction. The link to "adding a card" didn't work too. I searched for hours to find where to add my bank details and found a link "activate tradera pay" which lead to my settings. However again there was another error "something went wrong" so i still was not able to make my account working. It seems the only way to contact tradera is via chat (no contact mail whatsoever) what i did during work because they have similar opening hours to my work hours. Unfortunately there were so many people in the chat and i was waiting for forever until the chat closed. Not sure if i want to repeat this procedure tomorrow. FOR TRADERA: Your website seems great but it's a major flaw not asking for bank details upfront while registering and the fact that i still cannot add them seems you have a few errors (that are essential!) on your website. Of course you displeased a customer too because i couldn't win the auction (would have paid thrice the final bid) and the whole experience so far leaves a bad impression.
I’ve recently purchased something and even purchased extra Traderas buyer protection.. what a scam. It didn’t help me getting my money back, because I have missed some 10 days bullsh*** time. I never heard back from them neither do they assist me further. The customer support sucks and I am really disappointed after over 10 years of purchasing on Tradera. Stay away,In the end you loose.
I’ve recently purchased something and even purchased extra Traderas buyer protection.. what a scam. It didn’t help me getting my money back, because I have missed some 10 days bullsh*** time. I never heard back from them neither do they assist me further. The customer support sucks and I am really disappointed after over 10 years of purchasing on Tradera. Stay away,In the end you loose.
Scam website that steals your ID when trying to create an account.I found an item that I was interested in bidding, but after creating an account I was told to contact customer support to finish up the account creation.After contacting the customer support, they requested me to send my ID for identification so I dumbly complied.Next day from sending my ID, they refused my account and refused to delete my information when I requested them based on my GDPR rights.NEVER send your personal information to this service.
Scam website that steals your ID when trying to create an account.I found an item that I was interested in bidding, but after creating an account I was told to contact customer support to finish up the account creation.After contacting the customer support, they requested me to send my ID for identification so I dumbly complied.Next day from sending my ID, they refused my account and refused to delete my information when I requested them based on my GDPR rights.NEVER send your personal information to this service.
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Established in 1999, Tradera stands as the Nordic region's leading online marketplace, specializing in second-hand goods.
With our 3 million members, 6 million weekly visits and more than 4 million listings at any given point, we are the largest marketplace in the Nordics for sustainable shopping.
At Tradera, you can shop sustainably among millions of unique items and bargains. It's easy, fun, and smart – both for your wallet and the environment!See more
