Review Time
Tradera protects scammer sellers on their site instead of their buyers. If you do not pay their extra fee, despite what it says in their Terms of Service about "taking non-delivered services seriously", a customer service rep admitted today that they will not honor that unless you purchase Buyer Protection. They do not care about you as a customer, they just care about money. They boast that typical Swedish Passive Aggressiveness online but would cower before you on the avenue.
Tradera protects scammer sellers on their site instead of their buyers. If you do not pay their extra fee, despite what it says in their Terms of Service about "taking non-delivered services seriously", a customer service rep admitted today that they will not honor that unless you purchase Buyer Protection. They do not care about you as a customer, they just care about money. They boast that typical Swedish Passive Aggressiveness online but would cower before you on the avenue.
I have been buying on Tradera for many years now. Apart from the fact that shipping prices from Sweden have risen out of all proportion, there are also the so-called buyer's protections, which are nothing more than additional taxes to drive up prices. Plus the currency exchange. If 7/8 years ago a postcard paid 5 euros plus another 2 reasonable euros for shipping, now the price is more than doubled. It really doesn't pay to buy and deal with this site any more.
I have been buying on Tradera for many years now. Apart from the fact that shipping prices from Sweden have risen out of all proportion, there are also the so-called buyer's protections, which are nothing more than additional taxes to drive up prices. Plus the currency exchange. If 7/8 years ago a postcard paid 5 euros plus another 2 reasonable euros for shipping, now the price is more than doubled. It really doesn't pay to buy and deal with this site any more.
I do not have a BankID, but was able to register with no problems at all. After searching for a long time, I was able to bid on several items and ended up winning. However, when tried to pay, they request a BankID, which I don't have. They don't provide any other way of verification and won't allow you to purchase anything without that. Really disappointing experience and useless customer service.
I do not have a BankID, but was able to register with no problems at all. After searching for a long time, I was able to bid on several items and ended up winning. However, when tried to pay, they request a BankID, which I don't have. They don't provide any other way of verification and won't allow you to purchase anything without that. Really disappointing experience and useless customer service.
I tried to contact Tradera regarding an invoice. It concerns a small invoice of around €4. I don’t have a credit card and don’t want one either. Although purchased items can be paid for using PayPal or the Dutch payment platform iDeal, it's not possible to pay an invoice in this way. I therefore have to pay it via a bank transfer, but my bank charges a €12 fee per transaction. I find this unacceptable and would like to know if there is an alternative solution, and whether Tradera has any plans to make things easier for sellers in this regard in the future.The chat support is unhelpful – all they can do is forward the issue to someone who *might* consider it…You’d think it would be possible to send an email to support to find another solution. While there is a support email address, it's only for items listed and sold on Tradera.I find it quite arrogant to make it so difficult to get in touch about matters like this.________Reply to Tradera's comment.I'll just post it here, I don't know how else it would get to the right person at Tradera.My account name is: CorneliszH
I tried to contact Tradera regarding an invoice. It concerns a small invoice of around €4. I don’t have a credit card and don’t want one either. Although purchased items can be paid for using PayPal or the Dutch payment platform iDeal, it's not possible to pay an invoice in this way. I therefore have to pay it via a bank transfer, but my bank charges a €12 fee per transaction. I find this unacceptable and would like to know if there is an alternative solution, and whether Tradera has any plans to make things easier for sellers in this regard in the future.The chat support is unhelpful – all they can do is forward the issue to someone who *might* consider it…You’d think it would be possible to send an email to support to find another solution. While there is a support email address, it's only for items listed and sold on Tradera.I find it quite arrogant to make it so difficult to get in touch about matters like this.________Reply to Tradera's comment.I'll just post it here, I don't know how else it would get to the right person at Tradera.My account name is: CorneliszH
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Established in 1999, Tradera stands as the Nordic region's leading online marketplace, specializing in second-hand goods.
With our 3 million members, 6 million weekly visits and more than 4 million listings at any given point, we are the largest marketplace in the Nordics for sustainable shopping.
At Tradera, you can shop sustainably among millions of unique items and bargains. It's easy, fun, and smart – both for your wallet and the environment!See more
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