Review Time
I required a document to be translated and shipped to me with the highest urgency: same day translation, next day delivery of the document. It was not cheap. Unfortunately, the document did not arrive with me until over three weeks later. To their credit, Translayte ultimately accepted responsibility for having sold me next-day shipping (when it was apparently not possible) and offered to reimburse me for the shipping costs. While this didn't meet the urgent need I had, I appreciate the gesture. The actual translation was very quick and easy and met expectations.
I had a very disappointing experience with Translayte (Order #271513). The main issue wasn’t the translation itself — it was the overall service quality and handling of official documents.The documents were shipped in inadequate packaging (soft envelope, not a rigid document mailer) and arrived severely creased/damaged. I raised the issue immediately and requested proper “document-safe” packaging for any re-shipment. Despite multiple complaints and escalations, the problem happened again and the replacement arrived in even worse condition.Communication was also frustrating and repetitive, with lots of “we escalated it” responses but no effective corrective action. After giving the company more than enough opportunities to fix it, I had to proceed via PayPal to recover the payment.If you need certified/official documents handled professionally and shipped properly, I cannot recommend this service based on my experience.
I had a positive experience with translayte which I picked based on most competitive price.I needed a sworn translation of my birth certificate into English, uploaded, paid & got my document back in a matter of hours.I also asked to pay for the delivery of the physical certificate and they were kind enough to let me know that in my particular case it would be the same if I printed it at home, so extra points for not taking my money needlessly. The translation was correct and complete, the process was quick and convenient, and their team are very responsive on email and Whatsapp.
This is fake not real and not acceptable I applied from this website they take my money and didn’t send my documents it’s almost 1 month even I applied for urgent and pay aid 50 eur even they didn’t reply my request and they didn’t pay back my money I send here so many emails ..because of this fake website my documents are refused please don’t trust on this🙏🙏🙏🙏
Very convenient and fast, trustworthy translation service. I needed a sworn translator to deal with some legal documents for administrative registration with the local Belgian government. This website saved me a lot of time, and the work done was very good and fast.
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