Review Time
Order number #267188The sworn translation was supposed to be completed by last January, 28th 2026 and then shipped via mail to my address (paid for the service). Till date I didn’t receive the translation copies via mail; Translayte’s customer service keeps on telling me that I will get a tracking number within 24 hours when I call them, which doesn’t happen; no one seems to know where the physical copies are. Very frustrating and unprofessional service!
After losing a parent on holiday outside of the UK, I required a certified translation of a 2-page German death certificate for HMRC purposes in the UK, which was a requirement of the county registrar. Having reviewed a number of websites for similar services Translayte appeared to be the most straight forward, secure in the exchange of confidential information, and also competitively priced. Whilst I opted for the Standard 3 day service my documents were available in less than 24hrs, presented clearly and professionally and fully certified.
Translayte generally provides fast and reasonably priced translations. In this case, the translated document itself was accurate. However, the certification was inadequate: the front-page certification contained misspellings and included untranslated content. These deficiencies rendered the document unusable for my intended purpose because they reflected poorly on the overall quality of the translation.
Scam! First they cheated me with the price. (Tripled it! For a single plastic card's translation...) Then they didn't even meet the deadline. In the end it turned out that they weren't even capable of what they had undertaken. For example, their work is not at all suitable for applying for a Dubai driving license with it. They do all this by confirming and approving everything on chat. (the customer service is not 0-24 either) beware of them!
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