Review Time
I requested deletion of my data and they never responded back. The only thing they sent me were automatic generated emails with offers to get to my money and no action whatsoever to delete my data which they process unlawfully. And now theyre trying to get even more data from me to verify my review.
Do not give your data to this scam company.
If you were a decent company, you would have answered one of my email requests without needing extra info after a bad review.
Tweetdelete is a revolting company that operates without principles. It does not care if its product does not work. I had asked for even the first payment to be refunded when I realised their product does not work. At that time I also asked them to delete my account (which was pointless because it doesn't work). Support staff are only there to protect payments. Now a year on, they have now taken a repeat amount that I did not subscribe to, from an account that I had asked to be deleted, stating that I had a subscription I most certainly did not have. I do not even have an X account - and in any case, as I do not even have an X account they have zero right to bill me as if they are providing a service, when patently they cannot provide a service if I am not even on X.
I requested deletion of my data and they never responded back. The only thing they sent me were automatic generated emails with offers to get to my money and no action whatsoever to delete my data which they process unlawfully. And now theyre trying to get even more data from me to verify my review.Do not give your data to this scam company.If you were a decent company, you would have answered one of my email requests without needing extra info after a bad review.
This site is useless. Even with a paid subscription, it only detects about 100 tweets. That’s it. Avoid it at all costs.It’s no surprise there are so many complaints about the site continuing to charge users after cancellation. You can’t even remove your credit card details from your account. That’s not an accident, that’s predatory design. At worst, it’s deliberately trapping users and mishandling customer data. Either way, don’t give them your money or your card details.
Being charged more often than was supposed to. Contact with customer support is no ongoing for more than 10 (!!!) months. Every time I need to ask for an update myself and all the response I'm getting is that they will give an update when the billing department gives them an update. Sometimes an occasional 'please profide more documents' comes through, even though I already provided all the documents I can multiple times.Avoid this company.
I originally signed up last year. I signed up to pay monthly and the site took a yearly payment.Of course I asked for it to be cancelled - because there was no cancel option on the interface.A WHOLE YEAR LATER AND IVE BEEN CHARGED AGAIN. It took 2 weeks and 11 emails to cancel my subscription because the button is not showing on your site. You have charged me twice - without my permission - since I originally cancelled last year and are refusing to refund.
THE MOST AWFUL SOFTWARE SERVICE EXPERIENCE OF MY LIFEThe product will not work, so contacted customer support. Been in a over 2 month email loop with customer support not fixing anything, repeatedly asking if I'm a paid customer (I am and have proved with screenshots etc) and just overall ignoring me. Sometimes they never even respond. I'm out of money and have ABOSLUTELY NOTHING TO SHOW FOR IT
It's a SCAM. There's a reason there are so many people on here saying that they keep charging your credit card even though you canceled. Even changing my credit card number didn't help; they figured out a way to keep charging my card anyway. I don't even know how. Stay far far away from this site.
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