twilio.com

2
2 Based on 425 reviews

We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent and complex communications systems. As your app's usage scales up or down, Twilio automatically scales with you. Yo...

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Average Rating

2

/
5

425 Reviews

5 Star
18%
4 Star
7%
3 Star
3%
2 Star
2%
1 Star
70%

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Review Time

Twilio should be banned

Twilio should be banned, discontinued, someone should lodge a police complaint. These guys are dumb as hell! People at the back are either scamming or everyone are 3 year olds.

1
Date of experience: Apr 12, 2025
Bryan Rogers
Hosting a spamming call service

Hosting a spamming call service

1
Date of experience: Apr 11, 2025
Vera Carter
Consistently being harassed by same…

Consistently being harassed by same company using different numbers to call me. I was getting up to 15 calls a day. Now they just ring and hang up. I have had to install true call on my phone. They still try.When I put the numbers through Truecaller app Twilio comes up for every number.

1
Date of experience: Apr 10, 2025
Lilibet Adams
Oh I wish I had read the Trustpilot…

Oh I wish I had read the Trustpilot reviews before using Twilio.After I was snared into spending £20 to get credit I found I couldn’t buy a UK mobile number despite having verified my existence TWICE.I wonder if I will ever get my £20 back or ever get to make Twilio work?

1
Date of experience: Apr 10, 2025
Melina R.
Literally just a scam they ask for your…

Literally just a scam they ask for your government id

1
Date of experience: Apr 07, 2025
Moses Adams
Relentless scam calls from numbers from…

Relentless scam calls from numbers from Twilio Ireland, tried to contact them but they say they can’t help!!! Just DO SOMETHING!!!

1
Date of experience: Apr 02, 2025
Emmanuel Fisher
Absolutely absolutely awful experience

Absolutely absolutely awful experience! Set up process is a nightmare. Customer service is like speaking to someone who doesn't speak English or even understand their own product. It would be easier to do marketing through a carrier pigeon and go through worthless site

1
Date of experience: Apr 02, 2025
Our Twilio Account was Hacked

Our Twilio Account was Hacked, Just don't use it, these guys are assholes and their systems are compromised and scammers and unauthorized access to their system is so easy and they will never take responsibility.

1
Date of experience: Apr 01, 2025
Malapokix
Twilio Review – Highly Disappointed

I had a terrible experience with Twilio. I created a new account, completed all the required verifications, and provided the necessary business details. However, instead of activating my account, Twilio suspended it without any valid reason.I contacted support, provided additional details, and even shared my business website and social media links. Despite all this, they refused to reactivate my account with a generic response, offering no real explanation.This unprofessional approach wasted my time, and I would not recommend Twilio to anyone. If you're looking for a reliable communication API, better explore other alternatives that respect their users and provide proper support.👎 1/5 – Very disappointing experience!

1
Date of experience: Mar 29, 2025
Mara Howard
HARASSMENT SCAM CALLS every day for months

Harassment from new numbers every day all owned by Twilio Ireland Ltd. As soon as I block a number they call on a new one.The latest is a boiler scam according to "Who called me". Why is the Dublin government allowing them to use the name Ireland in their business and operate out of a Dublin address. Read other reviews about this dodgy business which attracts scammers as their customers so they can hide their illegal operations.

1
Date of experience: Mar 24, 2025

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Business Details

  • We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent and complex communications systems. As your app's usage scales up or down, Twilio automatically scales with you. You only pay for what you use - no contracts, no shenanigans.

  • email jmeyer@twilio.com
  • call 4153902337
  • language https://www.twilio.com

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