udemy.com

2
2 Based on 609 reviews

We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is avail...

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Average Rating

2

/
5

609 Reviews

5 Star
15%
4 Star
7%
3 Star
5%
2 Star
8%
1 Star
65%

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I purchased a course on Udemy

I purchased a course on Udemy, and the payment was successfully processed. I even sent all transaction details to their support email and contacted their social media channels. Despite providing proof of payment, I never received access to the course.What’s worse is their complete lack of response. My emails and messages have been ignored, and the problem remains unresolved. I even reached out to my bank for assistance, but Udemy hasn’t taken any steps to fix this issue.This is unacceptable and incredibly frustrating.

1
Date of experience: Nov 26, 2024
Thor R.
Things to improve

I regularly buy courses on Udemy. Overall, I am happy with everything. Except that they could improve the user experience in the player on the website and in the app. I think this company makes enough money to improve the player.Here is what I would like to see improved.Player in the mobile app:- the ability to customize the rewind length. Now the rewind buttons rewind 15 seconds to the left and 15 seconds to the right. I would like to be able to customize the rewind length myself. For me, 15 seconds is too muchPlayer on the website (Google Chrome):- Sometimes the rewind lines do not disappear from the screen and cover part of the screen- Sometimes there is double video playback- When I go to a course, I want the first unwatched video to open, not the first one in the course.

3
Date of experience: Nov 24, 2024
RM99
Good platform

I've complete a few short courses on udemy recently, all of them were easy to flow with decent content that has given me an overview of tech subjects I'm interested in. They aren't the best courses but then that is not down to udemy but the creators. Overall I've not had any issues with the platform. Works well for what I want to do.

5
Date of experience: Nov 22, 2024
eliogriff
Great teachers but garbage platform

Garbage platform that gets worst everyday. new AI feature taking half the page and they force it on users there is no way to hide it. Terrible terrible platform not user friendly with useless features and reminders that will remind you every single day without possibility to turn them off, not a single smart designer / developer works in that company.

1
Date of experience: Nov 21, 2024
Melinda Morris
At first Udemy gave a very good…

At first Udemy gave a very good impression but after a few courses, Udemys bad technology made the courses unwatchable by regular breakdowns and crashes every 1-2 minutes for hours and continuing. Reports did nothing to resolve the matter.Worthless technology, worthless service.

1
Date of experience: Nov 21, 2024
You are being warned.

I took a photography course advertised as a master course. There was very little content about taking better pictures.When I requested a refund I was told I watched too much. So their 30 day guarantee is worthless like the course.This is a similar experience from other reviewers.

1
Date of experience: Nov 14, 2024
JK34
Refunds do not exist with Udemy.

Refunds do not exist with Udemy.Avoid Udemy. One star is way too high for this review.

1
Date of experience: Nov 08, 2024
Evelyn Rogers
Horrible service

Horrible service. watched a small amount of a course over a few days, found it poorly explained, then I requested a refund to be told I've watched too much... I mean come on... just use other platforms with better refund policies.

1
Date of experience: Nov 07, 2024
Kirsteen Brown
Refund for course with missing content

** I updated this to four stars as they did refund my money** I was excited at first by the course content and thoroughness. Then I found that many course images were missing, leaving me Unable to complete several exercises. On top of this, it seems impossible to contact the course creator, which is the only way to get the images. The Support I got was no help as they advise me to contact the creator. I was unable to do so. So I spent $29.99 For a course that was useless after the first four lessons. I have since found courses on bring your own laptop that are just as thorough, but don’t have the problems that Udemy has.

4
Date of experience: Nov 07, 2024
Risa Harris
COMPLETE GARBAGE!!!

Way too many issues just getting signed up to register for courses. Customer service can't effectively assist you either, so you have to keep calling back. I don't understand how a company could still with such low ratings exist internationally. Systems obviously rigged. Udemy's a PRIME example of you getting EXACTLY what you DONT pay for.

1
Date of experience: Nov 07, 2024

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Business Details

  • We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is available on-demand, so students can learn at their own pace, on their own time, and on any device.

  • email support@udemy.com
  • language https://www.udemy.com

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