Review Time
All processes work seamlessly - thorough and complete as detailed on their website. Very re-assuring. Denon CD player with minor fault registered on their website and free collection arranged via local Post Office. Subsequent good coms to confirm safe arrival at EP and photo verification of condition of unit.Repair took a little longer than estimated time for a "Standard" repair - just over a month from delivery to return - but I was informed this is due to current high demands for their service.Once repaired, the unit was carefully and safely packaged for fast,secure return via courier. Repair cost was reasonable for work-time required and quality of service provided.Recommended with every confidence in a professional service. Thank you.
I was nervous about sending off my Garmin Edge, that Garmin couldn’t/wouldn’t repair. But there there was absolutely no need to worry. The whole process from beginning to end was professional, fast, and efficient. The work was completed quickly and I was kept informed of progress, and any possible additional charges before proceeding. I would highly recommend this company for those electric items no one else can repair.
I have a pair of Bose headphones and the mic hadn't worked for a long time. I tried getting it sorted through Bose, and through multiple local electronics places, but nowhere would help.Electronic Partners gave me a quote very quickly and the whole process was easy from start to finish. I just got my free shipping label and took it to the post office. Sent them away and had them back within a week, all working as they should.Really glad I found this company and can now use the mic on my headphones again
very slow ( it took two months)and lack of information, they could not fix my device cuz they say parts no longer availible , but still charge me 120 for diagnostic, i ask for some money back they say thats labour cost.i dont recomend using this service. repair request 40081085 klipsch r115sw
Firstly they represent themselves as a local company, which they aren't Secondly website suggested 3 to 5 days for repair. When my item was received by them I was informed up to eleven days. After 15 days I asked how much longer and was told that they were busy and the item was being assessed. It was returned after 24 days.The item was returnrd safely packaged and is working and the cost was less than the quotation.
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We work hard to provide high-quality repairs and excellent customer support. While we aim to satisfy every customer, expectations should be realistic—we are not the manufacturer, and repair limitations such as part availability or lead times are beyond our control.
Negative reviews often come from misunderstandings or not reading the information provided on our website or in emails. We encourage potential customers to consider both positive and negative reviews, as well as our responses, to get a fair picture of our service.
If you genuinely need a repair and understand that we are here to help—not as a charity but as a professional service—you’ll find the process straightforward. If in doubt, always check our FAQ for clarity before proceeding.See more