uk.trapstarlondon.com

1.7
1.7 Based on 1.7K reviews

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Average Rating

1.7

/
5

1.7K Reviews

5 Star
15%
4 Star
3%
3 Star
2%
2 Star
3%
1 Star
78%

Filtered Reviews

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Review Time

Virginia Smith
Ordered over a month ago and i havent…

Ordered over a month ago and i havent received my order. They wont get back to the 5+ emails i have sent. Definately do not order off of them

1
Date of experience: Jun 02, 2024
trololol0101
Absolutely disgusting customer service

Absolutely disgusting customer service. Placed order 12th may 24 had email correspondence, if not delivered on 12th working day contact them. Had email saying it's cancelled 😡 fuming disappointed 15 Yr old now, wanted outfit for our holiday . Why leave it do long then cancel? Crap company. Better refund my money asap

1
Date of experience: Jun 01, 2024
Harold
Great company to order your stuff from

Great company to order your stuff from, I ordered a Trapstar t bag iron gate and it arrived 5 days later after it got dispatched, the quality is just super good. Big W from the Trapstar Team.

5
Date of experience: May 28, 2024
Burt Long
Ordered on 11th May - Not despatched 2 weeks later.

Ordered on 11th May, £5.95 for delivery, and I'm still waiting for despatch on the 27th May. Have little hope of getting the T-Shirt and will do a charge back once 11th June comes around. Edit: 10th June and it has FINALLY been dispatched!.

1
Date of experience: May 27, 2024
Layah_11
fast delivery and decent quality these…

fast delivery and decent quality these bad reviews are putting a bad image on this company

5
Date of experience: May 17, 2024
Rhiannon
Even that 1 star is to much

Even that 1 star is to muchDiabolical companyOrdered 11 may £135 Still not receivedNo confirmation email No communicationAbsolute bag of doggy do do companyWill never order again

1
Date of experience: May 11, 2024
Shepherd Brooks
Bad reviews give this place a bad rep…

Bad reviews give this place a bad rep delivery time was great recieved items in way less than 9 day window and is very high quality Shame about the UPS driver giving me the run around though

3
Date of experience: May 08, 2024
Paris Powell
Mine came

Seeing a lot of bad reviews. But my windbreaker came in, not even within the 9 days it took 5 days to arrive including the bank holiday. Think it depends but pray that your package doesn’t take ages ig

5
Date of experience: May 08, 2024
Grover Morris
Extremely Disappointed.

If I had read trapstar's reviews, I never would have ordered from them. Ordered a pair of shorts and a t-shirt for my son 1 week ago. No confirmation received. Money taken (of course). I hadn't thought to write down the order number because the confirmation was supposed to follow within minutes of the purchase, right?No way to contact them. You only get to speak to a bot on their website which doesn't help. Only automatic responses to my emails.I have gone to my credit card company because I have absolutely no confidence in this company. I just need to get my £120 back and I will never order from them again.

1
Date of experience: May 07, 2024
Daisy W.
Ordered 6 weeks ago shambles for a…

Ordered 6 weeks ago shambles for a brand that charges what they do , clothes are great customer service is possibly the worst iv ever seen

1
Date of experience: May 07, 2024

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