uk.trapstarlondon.com

1.7
1.7 Based on 1.7K reviews

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Average Rating

1.7

/
5

1.7K Reviews

5 Star
15%
4 Star
3%
3 Star
2%
2 Star
3%
1 Star
78%

Filtered Reviews

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Review Time

Arliss
5 Star Standard!

TBH… every time I send an enquiry to customer services, they respond promptly and are always very helpful. That gets a Trap⭐️ from me.

5
Date of experience: Mar 14, 2023
Charlotte Kelly
0 star from me

0 star from me. I ordenes 4 months i still haven’t received my order or my refund. The customer service is the worst and the slowest ! Send me my money back !

1
Date of experience: Mar 13, 2023
January Lewis
Disappointing and let down…..

I have ordered in the past from trapstar with no problem at all so was not afraid to order again. However this time I have not received my goods and nobody is responding to emails or calls. My son who saved up his money to buy this brand as we all know how popular it is is devastated. I will not be ordering again we will find another brand that cares about its customer.

1
Date of experience: Mar 13, 2023
Arnie Price
Awful awful service

Awful awful service! Placed an order 3 weeks ago, no communication about any delays and when contacting them they don’t respond or they reply asking for more information then ignore it. Tried all ways to contact them to no avail. I wouldn’t recommend buying from them, it’s not worth the stress!!

1
Date of experience: Mar 12, 2023
Vinny
LEGAL ACTION

LEGAL ACTION - This company are literally robbing us and I’m sick of it. I’m going to see legal representation on Monday. Does anybody want to join me in taking them to court? The more cases I have the better. Please feel free to contact me.

1
Date of experience: Mar 11, 2023
Charla Long
Ordered a jacket it was too big sent it…

Ordered a jacket it was too big sent it back by recorded delivery got a email to say they had received it after numerous attempts to contact trapstar no reply and no refund this is a scam company don't waste your money

1
Date of experience: Mar 10, 2023
Joelle Wright
Just horrible

Ordered something since the 10th of march and I haven't received any of my items. I’ve tried emails and calls none of which have been answered

1
Date of experience: Mar 10, 2023
Dan Lewis
They just steal your money for 250…

They just steal your money for 250 pounds and do not reply you for any return service.The phone number is fake and no one respond.Do not buy from them!

1
Date of experience: Mar 10, 2023
Dora Brown
Customer service is abysmal

Customer service is abysmal, not even worthy of 1 star. Only place an order if you’re not overly interested in receiving your order. You won’t get a response from customer services.

1
Date of experience: Mar 09, 2023
Barb Long
Money taken goods not received no way of contacting this company they do not answer or reply to mess

I have ordered from this company before and had no problems but this last order my son has saved his money and ordered a hoody which they sent a confirmation email saying 3-5 day delivery and 2 weeks later we still haven’t received, we have sent several contact forms tried calling left voicemails when they don’t answer after 15mins and puts you though to voice mails, tried insta contact but no one replies!

1
Date of experience: Mar 09, 2023

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