uk

4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%

Filtered Reviews

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Review Time

Alexander Barker
Paige is the best!

Paige was incredibly helpful in changing the email attached to my ticket order (after I'd created an account with the wrong email!). Confirmation email and tickets were in my account within 5 minutes! She was officially my favourite person that day!! <3

5
Date of experience: Oct 22, 2025
Answered and resolved within 5 minutes…

Answered and resolved within 5 minutes of my query being logged

5
Date of experience: Oct 22, 2025
Gaynor Asquith
Unable to create an account to download…

Unable to create an account to download tickets.

1
Date of experience: Oct 22, 2025
Helen Robinson
Kat was so helpful in getting my issues…

Kat was so helpful in getting my issues resolved. Responsive and quick to reply.

5
Date of experience: Oct 22, 2025
James Taylor
Katie Katie was very helpful and caring…

Katie Katie was very helpful and caring and very officiant.

5
Date of experience: Oct 21, 2025
I made a mistake with my email address…

I made a mistake with my email address when purchasing tickets resulting in no ticket confirmation and being unable to access the app. I contacted the customer services and received a response the same day to inform me the error had been rectified. Excellent service in sorting a mistake that was entirely my fault. Aniko was super helpful and friendly.

5
Date of experience: Oct 21, 2025
Santheesh Vigneshkumaran
Quick and efficient

5
Date of experience: Oct 20, 2025
Mrs weir
Amazing customer service

Wow what amazing customer service very polite people who i spoke to and they helped me massively to sort tickets out for me and my daughter

5
Date of experience: Oct 20, 2025
qbob code
Quick and efficient

5
Date of experience: Oct 20, 2025
Dimitri
She gave me the info I needed and it…

She gave me the info I needed and it was super helpful!

5
Date of experience: Oct 20, 2025

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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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