uk

4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%

Filtered Reviews

Filter Reviews

Review Time

Graham
Help finding my tickets

Jake was incredibly helpful in finding my tickets. Signed up 9 months ago for a presale, obviously I'd forgotten all of my login details and left it to the last minute to attempt to access my tickets. Jake was able to allow access and find my tickets quickly and efficiently. Really happy with the service I received, thank you.

5
Date of experience: Oct 20, 2025
Shannahan
Sorted my problem out which was amazing…

Sorted my problem out which was amazing as I had tried and tried. Took a little while and I was very pleased with the help and perseverance. Thank you so much

5
Date of experience: Oct 20, 2025
Helen Foster
Fantastic service today

Fantastic service today. I booked venues and realised my surname was spelt wrong. Contacted online and was changed within minutes.

5
Date of experience: Oct 20, 2025
Zoe Boiston
Straight to solving the problem

Milad was incredibly helpful and got straight down to solving the issue, if your people get bonuses or rewards for good service, they deserve one! Kept me calm at a very panicky moment.

5
Date of experience: Oct 20, 2025
Nicola Horton
Sajida was very polite

Sajida was very polite, quick to assist and resolved my problem pretty much immediately.

5
Date of experience: Oct 20, 2025
Marianne Freiberger
Missing tickets

I still hadn't received my tickets 2 days before the event but Milad had them sent in an instant.

5
Date of experience: Oct 20, 2025
Simon Rose
Very helpful sorted the issue no problem

Very helpful sorted the issue no problem

4
Date of experience: Oct 20, 2025
Roger Borrat
Fast and efficient

Fast and efficient

5
Date of experience: Oct 20, 2025
Perfect Resolution By Milad

Milad got to the heart of the issue and resolved things very quickly. He was professional, friendly, and fixed the problem with a minimum of fuss. Really appreciated his work.

5
Date of experience: Oct 20, 2025
Paul McLaughlin
App access issues resolved

I was having trouble logging onto the app, with errors coming from it. Farren, the customer support agent, was able to resolve the issue quickly and efficiently.

5
Date of experience: Oct 20, 2025

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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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