Name: uk
Telephone: 000000000
Rating: 4.1

Graham Guest

Help finding my tickets

Jake was incredibly helpful in finding my tickets. Signed up 9 months ago for a presale, obviously I'd forgotten all of my login details and left it to the last minute to attempt to access my tickets. Jake was able to allow access and find my tickets quickly and efficiently. Really happy with the service I received, thank you.

Date of experience: Oct 20, 2025

Shannahan Guest

5 months ago

Sorted my problem out which was amazing…

Sorted my problem out which was amazing as I had tried and tried. Took a little while and I was very pleased with the help and perseverance. Thank you so much

Date of experience: Oct 20, 2025

Helen Foster Guest

5 months ago

Fantastic service today

Fantastic service today. I booked venues and realised my surname was spelt wrong. Contacted online and was changed within minutes.

Date of experience: Oct 20, 2025

Zoe Boiston Guest

5 months ago

Straight to solving the problem

Milad was incredibly helpful and got straight down to solving the issue, if your people get bonuses or rewards for good service, they deserve one! Kept me calm at a very panicky moment.

Date of experience: Oct 20, 2025

Nicola Horton Guest

5 months ago

Sajida was very polite

Sajida was very polite, quick to assist and resolved my problem pretty much immediately.

Date of experience: Oct 20, 2025

Marianne Freiberger Guest

5 months ago

Missing tickets

I still hadn't received my tickets 2 days before the event but Milad had them sent in an instant.

Date of experience: Oct 20, 2025

Simon Rose Guest

5 months ago

Very helpful sorted the issue no problem

Date of experience: Oct 20, 2025

Roger Borrat Guest

5 months ago

Fast and efficient

Date of experience: Oct 20, 2025

Lee Guest

5 months ago

Perfect Resolution By Milad

Milad got to the heart of the issue and resolved things very quickly. He was professional, friendly, and fixed the problem with a minimum of fuss. Really appreciated his work.

Date of experience: Oct 20, 2025

Paul McLaughlin Guest

5 months ago

App access issues resolved

I was having trouble logging onto the app, with errors coming from it. Farren, the customer support agent, was able to resolve the issue quickly and efficiently.