uk

4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%

Filtered Reviews

Filter Reviews

Review Time

Nubla
Tech help

Thank you Milad for helping to resolve my issue so promptly

5
Date of experience: Oct 17, 2025
Gill mitchell
Tickets

Trying to find out when I will be emailed my tickets

1
Date of experience: Oct 17, 2025
Sharon Proudlove
Lily resolved my issue with a ticket…

Lily resolved my issue with a ticket transfer going to the wrong account. Quickly done…and resolved with no fuss.

5
Date of experience: Oct 17, 2025
Josh
Farren AXS customer support - fantastic!

Farren was excellent in dealing with my query. Very responsive and clearly communicated my options and provided an excellent solution.

5
Date of experience: Oct 17, 2025
Nagina Afzal
Milad was helpful

Milad was helpful, friendly and resolved my issue quickly

5
Date of experience: Oct 17, 2025
Save the day!!1

After hearing devastated news about reseat allocation where spread our group, I was able to be in touch with Mona from customer service. She was superb she managed to coordinate with venue and gave us the best seating with in less than an hour, so relieved!!

5
Date of experience: Oct 17, 2025
Eirini
Amazing support

Lily was so helpful and friendly supporting me and she solved my query immediately. Keep it up!

5
Date of experience: Oct 17, 2025
Erika
Great and quick service

I had a great service getting the help I needed very quick!

5
Date of experience: Oct 17, 2025
Brian Smith
I found it hard to find access to a REAL PERSON

I found it hard to find access to a real chat person rather than a bot. But once I did get access to a live person I found the help very good.

4
Date of experience: Oct 17, 2025
F E Allerton-Austin
Milad was so helpful when I called

Milad was so helpful when I called. He was patient, courteous and kind. He explained what I needed to do to solve the problem I had called about and gave me further information to help me with Access needs going forward. Excellent service, thank you.

5
Date of experience: Oct 17, 2025

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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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