uk

4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%

Filtered Reviews

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Review Time

PRICE
Caring and efficient

Once my email was received by an agentn (Holly), it was dealt with quickly and with care for the situation we were in.

5
Date of experience: Aug 20, 2025
Sathushi
Abdi was so fast and helpful!

5
Date of experience: Aug 20, 2025
Sally
Really listened

Really listened, went out of the ordinary way to help solve my problem, friendly and caring. Top marks and thank you.

5
Date of experience: Aug 20, 2025
Jackie Fishenden
Buying Tickets

Easy to use, no fuss booking tickets. I use AXS all the time

5
Date of experience: Aug 19, 2025
Caroline Hartshorne
Amazing staff at AXS & Sandringham Event especially BRIAN WHO WAS AMAZING me making an error with th

After me making an error with the tkts it all came right in the end .The staff have been amazing & sorted everything out for us,Thank you .Also the staff at the eventl were awesome & so kind & helpful .My daughter & i had an amazing time. Thanks to everyone !!!!

5
Date of experience: Aug 17, 2025
Mary Gray
Good experience but change in circumstances were to blame

Although we were not able to buy late accessible tickets we were able to park in disabled car parking that made all the difference to us. One of our party was diagnosed with cancer ost booking of tickets. We did manage okay but once in position it was difficult to access food and drink. Hence we didn’t have any.

5
Date of experience: Aug 17, 2025
Sam Reed
Great Customer Service Chelsea

Chelsea went over and above for my complaintAlways answered my emails speedily

5
Date of experience: Aug 17, 2025
Michael Tsang
Helped me get my ticket in wallet as it…

Helped me get my ticket in wallet as it didn't show as I'm from Glasgow travelling to York comedy nite

5
Date of experience: Aug 16, 2025
Kennel Maid
At All Points East

At All Points East, as a wheelchair user, I had the Best Time! The whole venue (therefore my experience) was set up so that as a disabled person, I was looked after really well. I was given loads of information, direction if needed & I was able to enjoy every part of the festival as a ordinary festival goer, not a disabled person.All interaction with AXS was equally as good.

5
Date of experience: Aug 16, 2025
LesleyB
Hadn't received my tickets

Hadn't received my tickets - went to the online chat with AXS and got them within minutes;

5
Date of experience: Aug 16, 2025

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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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