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4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%
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Filtered Reviews

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Review Time

Cheshire Mum...
Fantastic communications

Fantastic response to accessible enquiry, prompt, professional and helpful.

5
Date of experience: Aug 21, 2025
Gisela
Very approachable & friendly staff

Very approachable & friendly staff. Willing to help!

5
Date of experience: Aug 20, 2025
Martin Dandy
My issue was resolved quickly and…

My issue was resolved quickly and without issue.

5
Date of experience: Aug 20, 2025
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Clariz
Highly recommended

Ms. paige was able to transfer my tickets to the buyer while some other agents kept on telling me to do this .However this was different with how Ms. Paige handled my problem as in 1 second she was able to resolve it. thank u so much Ms. Paige

5
Date of experience: Aug 20, 2025
Louis
Customer service on top.

5
Date of experience: Aug 20, 2025
Jessica Wallwork
Kiera was fantastic managed to solve my…

Kiera was fantastic managed to solve my issues with my email and redirected my tickets on immediately! Thank you so much for your speedy replies 🤘❤️

5
Date of experience: Aug 20, 2025
Singh Hardeep
Extremely fast service.

Extremely fast service.Only had 2 days left until my Peter Kay show and was worried about accessing my tickets. I tried the live chat but it didn’t helpKiera was helpful and responsive and helped me out

5
Date of experience: Aug 20, 2025
Mónica Osorio
The service was quick and efficient!!

5
Date of experience: Aug 20, 2025
Desi Raeva
Exceptional Customer Service from Farah!

I recently contacted AXS regarding an issue with my email address, and Farah was absolutely brilliant in resolving it. She responded quickly, explained everything clearly, and ensured my account details were corrected without any hassle. I received my order confirmation shortly after, and Farah also reassured me about the ticket delivery process.Her professionalism, efficiency, and friendly tone made the whole experience stress-free. It’s rare to receive such attentive and helpful support- thank you, Farah, for going above and beyond!Highly recommend AXS customer service based on this experience.

5
Date of experience: Aug 20, 2025
Steve Downie
Simple

Kat resolved my issue in less than 10 minutes. Simple and quick just how customer service should be.

5
Date of experience: Aug 20, 2025
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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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