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4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%
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Filtered Reviews

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Review Time

Irene McNicol
I’m over the moon with my win…

I’m over the moon with my win confirmation and tickets sent without a hitch can’t wait to see Underworld. Thank you so much

5
Date of experience: Jul 25, 2025
Glenn Bird
Very understanding

What a fantastic experience, I made a mistake ordering 2 tickets for me and my partner on the day of sale, not knowing my partner had also done the same,meaning had 4 tickets. I contacted AXA via email asking for a possible refund knowing I didn't take on insurance for the gig.Lily on the other end of emails was so helpful and understanding and managed to give me a full refund. Thank you AXA and Lily.

5
Date of experience: Jul 25, 2025
Scott Wootton
Amazing

Amazing, tickets arrived this morning, I think I have won them in a competition as I wasn’t expecting them!

5
Date of experience: Jul 25, 2025
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Amanta Shehu
Thank you Kat!

Kat helped us immediately and was very efficient, grateful for the fast response!!!

5
Date of experience: Jul 25, 2025
Zsuzsanna Bodócs
Helpful customer service

The customer service responded very quickly. Kind, helpful attitude. Accurate information.

5
Date of experience: Jul 25, 2025
Prof Stewart
swift response

5
Date of experience: Jul 25, 2025
customer
William was amazing so calm and…

William was amazing so calm and composed talking me through the process. Credit to your staff

5
Date of experience: Jul 25, 2025
Mr Baker
Very helpful

Very helpful, gave me all the information I needed and resolved the problem. 10 out of 10

5
Date of experience: Jul 25, 2025
Victor Garrido
i have problem with the cell phone

i have problem with the cell phone, with the computer all perfect

3
Date of experience: Jul 25, 2025
Bridget
AXS customer service

Customer Support agent was knowledgeable, friendly and very helpful

5
Date of experience: Jul 25, 2025
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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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